RHFAC 2024 TEST QUESTIONS AND
ANSWER LATEST UPDATE
built environment - physical spaces and places where people live, work, learn and play
accessibility - degree to which a product, device, activity, facility, service or environment
allows everyone to participate fully and is available to everyone on an equal basis
Meaningful access - access that meets the real accessibility needs of all users of a Site,
regardless of their physical ability
Seeing - sensory disability, includes people with blindness and low vision
Hearing - sensory disability, includes people with partial hearing loss to total hearing
loss
Physical disabilities - includes mobility, flexibility, dexterity, and pain
Learning disabilities - affects acquision, organization, retention, understanding or use of
verbal or non-verbal information
Developmental disabilities - occur from birth or early childhood, inhibit or delay an
individual's ability to perform a number of tasks
Mental health related - disorders that affect mood, thinking and behaviour
Memory - affects storage, retention, and recollection of memories
Communication disabilities - impact speaking or understanding spoken language, can
overlap with other challenges such as learning difficulties, cognitive challenges, or an
aspect of autism spectrum disorders, mental health-related problems, or hearing-related
conditions
Visible vs. invisible disabilities - physical are often visible, learning disability or mental
health are hidden
Medical model of disability - disability as a medical condition and expects the person
with the disability to change to fit with society
, Social model of disability - method of looking at the disability experience considers an
individual's needs in the context of wider society. Focuses on barriers created by society
Barriers to Accessibility - Accessibility for Ontarians with Disabilities Act identifies five
barriers—attitudinal, architectural and physical, organizational or systemic, information
or communications, technology
attitudinal barriers - behaviours, perceptions and assumptions that discriminate against
persons with disabilities
Assuming a person with a physical disability is not capable of being employed,
Assuming a person with hearing loss cannot effectively communicate socially or in a
work setting,
Assuming that someone with vision loss cannot navigate public transportation, city
streets or even a filing cabinet,
Assuming that a person with mental health issues cannot handle stress.
Architectural or Physical - elements of buildings or outdoor spaces that block or limit
access to persons with disabilities,
Sidewalks, hallways, and doorways that are too narrow for a wheelchair, scooter or
walker,
Counters or desks that are too high for persons of short stature or someone using a
wheelchair, or other mobility device, to interact with staff or to carry out a transaction,
Poor lighting that makes it difficult for a person with low vision to see or for someone
who lip-reads or uses sign language,
Doorknobs that are difficult to grasp for a person with arthritis, telephones that are not
equipped with telecommunications devices for people who are deaf or hard of hearing,
lack of visual fire alarms could mean that a person with a hearing disability is working in
an area that is unsafe for them.
Organizational or Systemic - policies, procedures or practices that discriminate and
prevent people with disabilities from participating fully in an opportunity available to
others,
An employment equity program that does not provide a hiring process that is open to
people with disabilities:
No hiring forms/applications in Braille, large print or other alternative formats,
No telephone device for the deaf (TDD) so that people with hearing loss can talk directly
to HR staff,
Physically inaccessible offices,
Rigid office hours or dress codes
Information or communications barriers - happen when a person can't easily understand
information,
ANSWER LATEST UPDATE
built environment - physical spaces and places where people live, work, learn and play
accessibility - degree to which a product, device, activity, facility, service or environment
allows everyone to participate fully and is available to everyone on an equal basis
Meaningful access - access that meets the real accessibility needs of all users of a Site,
regardless of their physical ability
Seeing - sensory disability, includes people with blindness and low vision
Hearing - sensory disability, includes people with partial hearing loss to total hearing
loss
Physical disabilities - includes mobility, flexibility, dexterity, and pain
Learning disabilities - affects acquision, organization, retention, understanding or use of
verbal or non-verbal information
Developmental disabilities - occur from birth or early childhood, inhibit or delay an
individual's ability to perform a number of tasks
Mental health related - disorders that affect mood, thinking and behaviour
Memory - affects storage, retention, and recollection of memories
Communication disabilities - impact speaking or understanding spoken language, can
overlap with other challenges such as learning difficulties, cognitive challenges, or an
aspect of autism spectrum disorders, mental health-related problems, or hearing-related
conditions
Visible vs. invisible disabilities - physical are often visible, learning disability or mental
health are hidden
Medical model of disability - disability as a medical condition and expects the person
with the disability to change to fit with society
, Social model of disability - method of looking at the disability experience considers an
individual's needs in the context of wider society. Focuses on barriers created by society
Barriers to Accessibility - Accessibility for Ontarians with Disabilities Act identifies five
barriers—attitudinal, architectural and physical, organizational or systemic, information
or communications, technology
attitudinal barriers - behaviours, perceptions and assumptions that discriminate against
persons with disabilities
Assuming a person with a physical disability is not capable of being employed,
Assuming a person with hearing loss cannot effectively communicate socially or in a
work setting,
Assuming that someone with vision loss cannot navigate public transportation, city
streets or even a filing cabinet,
Assuming that a person with mental health issues cannot handle stress.
Architectural or Physical - elements of buildings or outdoor spaces that block or limit
access to persons with disabilities,
Sidewalks, hallways, and doorways that are too narrow for a wheelchair, scooter or
walker,
Counters or desks that are too high for persons of short stature or someone using a
wheelchair, or other mobility device, to interact with staff or to carry out a transaction,
Poor lighting that makes it difficult for a person with low vision to see or for someone
who lip-reads or uses sign language,
Doorknobs that are difficult to grasp for a person with arthritis, telephones that are not
equipped with telecommunications devices for people who are deaf or hard of hearing,
lack of visual fire alarms could mean that a person with a hearing disability is working in
an area that is unsafe for them.
Organizational or Systemic - policies, procedures or practices that discriminate and
prevent people with disabilities from participating fully in an opportunity available to
others,
An employment equity program that does not provide a hiring process that is open to
people with disabilities:
No hiring forms/applications in Braille, large print or other alternative formats,
No telephone device for the deaf (TDD) so that people with hearing loss can talk directly
to HR staff,
Physically inaccessible offices,
Rigid office hours or dress codes
Information or communications barriers - happen when a person can't easily understand
information,
