USPS Sales and Services Training Exam Questions Reviewed With Correct Answers
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Course
USPS Sales & Services
Institution
USPS Sales & Services
USPS Sales and Services Training
Exam Questions Reviewed With
Correct Answers
One of the first things a customer notices about a Sales
and Services (SSA) is their: - ANSWER : Personal
appearance
What are the 5 mail processing categories? - ANSWER
: 1. Letters
2. Flats
3. Machinable P...
USPS Sales and Services Training
Exam Questions Reviewed With
Correct Answers
One of the first things a customer notices about a Sales
and Services (SSA) is their: - ANSWER ✔ : Personal
appearance
What are the 5 mail processing categories? - ANSWER
✔ : 1. Letters
2. Flats
3. Machinable Parcels
4. Irregular Parcels
5. Nonmachinable Parcels
What are the minimum dimensions for a letter
(LxWxThickness)? - ANSWER ✔ : 5" x 3 1/2" x .007"
What are the maximum dimensions for a letter
(LxWxThickness)? - ANSWER ✔ : 11 1/2" x 6 1/8" x .25"
What is the maximum weight of a letter? - ANSWER ✔ :
3.5 ounces
What are the minimum dimensions for a postcard
(LxWxThickness)? - ANSWER ✔ : 5" x 3 1/2" x .007"
, What are the maximum dimensions for a postcard
(LxWxThickness)? - ANSWER ✔ : 6" x 4 1/4" x .016"
What are characteristics of nonmachinable letters? -
ANSWER ✔ : -Aspect Ratio of less than 1.3 or more than
2.5
-Polybagged or Polywrapped
-Clasps, strings or buttons
-Contains items such as pencils, pens, keys or coins
-Too rigid
-Has a delivery address parallel to the shorter dimension
of the mailpiece
-Not tabbed
What are the minimum dimensions for a flat
(LxWxThickness)? - ANSWER ✔ : 11 1/2" x 6 1/8" x .25"
What are the maximum dimensions for a flat
(LxWxThickness)? - ANSWER ✔ : 15" x 12" x .75"
Flats may have rounded corners that do not exceed a
radius of _____ inch? - ANSWER ✔ : 1/8 inch
Are flats must be: - ANSWER ✔ : -Rectangular
-Flexible
-Uniformly thick within 1/4 inch
What are the minimum dimensions for a machinable
parcel (LxHxThickness)? - ANSWER ✔ : 6" x 3" x 1/4"
, What are the maximum dimensions for a machinable
parcel (LxHxThickness)? - ANSWER ✔ : 27" x 17" x 17"
What is the minimum weight of a machinable parcel? -
ANSWER ✔ : 6 ounces
What is the maximum weight of a machinable parcel? -
ANSWER ✔ : 25 pounds
What is the maximum weight for a high density parcel? -
ANSWER ✔ : 15 pounds
What is the maximum weight and size (length plus girth)
of USPS packages; except Retail Ground? - ANSWER ✔
: 70 pounds
108 inches (length plus girth)
What is the maximum size (length plus girth) of a Retail
Ground package? - ANSWER ✔ : 130 inches (length plus
girth)
What are the minimum dimensions for an irregular parcel
(LxHxWeight)? - ANSWER ✔ : 6" x 3" x 6 ounces
What length must an irregular parcel roll/tube be? -
ANSWER ✔ : 26 inches or less
, What are the minimum dimensions for a nonmachinable
parcel (LxHxThickness)? - ANSWER ✔ : -Length more
than 27 inches
-Height more than 17 inches
-Thickness more than 17 inches
What length must a nonmachinable parcel roll/tube be? -
ANSWER ✔ : Longer than 26 inches
Harmful and hazarduous materials fall under what mail
processing category? - ANSWER ✔ : Nonmachinable
What are characteristics of nonmachinable parcels? -
ANSWER ✔ : -Metal band strapped boxes, metal boxes
and wooden boxes
-Articles outside of boxes, such as tires, car parts, or trees
A parcel that is more than 70 pounds is: - ANSWER ✔ :
Nonmailable
The minimum size of a postcard is the same size as a: -
ANSWER ✔ : Letter
In order for a postcard to be mailed it must be: -
ANSWER ✔ : Rectangular
Proper design and construction of a mailpiece which
conforms to minimum and maximum mailing standards
ensures: - ANSWER ✔ : Mailability
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