Exam (elaborations)
MHA 702 EXAM 4 QUESTIONS AND ANSWERS 2024
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MHA 702 EXAM 4 QUESTIONS AND ANSWERS 2024
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MHA 702 EXAM 4____ has specific training or experience and is hired for that specialized
knowledge - ANSWERS-expert consultant
An expert consultant provides: - ANSWERS-focused advice or addresses a specific
problem
After gathering data and analyzing a situation, an expert consultant ___. -
ANSWERS-makes reccomendations to senior managers
Implementation of recommendations may be ___. - ANSWERS-continued by the
expert consultant, coordinated by a different expert, or handled by the
organizations employees who have the necessary knowledge and expertise
How do you find a consultant? - ANSWERS-experience or word of mouth, referral
from vendors, local university and college faculty members in required areas of
expertise, professional associations
when identifying a consultant, think twice before using a - ANSWERS-telephone
directory
When engaging a consultant, one must: - ANSWERS-understand the need to be
addressed
,When engaging a consultant one needs to identify prospective consultants and
prepare a package of information called a ___. - ANSWERS-request for proposal
(RFP)
The RFP should include: - ANSWERS-an overview of the organization, its structure,
its mission, and a short history, outline the problem
in an RFP it should include expectations for the consultant, an estimate of the
time of expected completion and a - ANSWERS-starting date
identify the organizations contact person who will receive the RFP and -
ANSWERS-field questions
identify ___ ___ ___ potential consultants and narrow down to the final
candidate - ANSWERS-two to four
____ may be needed and requests for proposals are used to negotiate -
ANSWERS-interviews
Non-competitive proposals should be identified and notified that their proposals
have been ___. - ANSWERS-rejected
a ____ should include details of the work to be completed, products to be
developed and ownership, a way to evaluate progress, fees and a schedule for
,payment, time and available money for each phase of a project, responsibilities of
both the consulting team and the organizations personnel, a means for
terminating the contract. - ANSWERS-consulting contract
consulting personnel who will be ___ ____ ___should be understood and agreed
upon - ANSWERS-performing the work
what are positive forms of termination? - ANSWERS-retirements and resignations
what are negative forms of termination? - ANSWERS-firings and layoffs
_____ involves the end of employment at the request of management. -
ANSWERS-Involuntary termination
What are the types of terminations? - ANSWERS-dismissals or discharges
_____ occur either when individuals fail to meet the standards of their job or as
part of a layoff - ANSWERS-Dismissals
_____ occur when employees are released for reasons of conduct or behavior
usually involving violations of policies or work rules. - ANSWERS-Discharges
, Most dismissals, other than a relative few related to job performance, are layoffs
for reasons such as ___. - ANSWERS-reengineering or downsizing, mergers, other
affiliations, or economic forces
_____ are traumatic occurrences that sever some personnel from their
employment and adversely affect the morale and motivation of survivors. -
ANSWERS-Layoffs
Properly handled, layoffs require the guidance of______. - ANSWERS-human
resources (HR) and the active participation of supervisors at all levels of
management
Discharges are an ongoing concern because ____. - ANSWERS-they may be
necessary at any time
discharges for ______, such as violations of policies or work rules - ANSWERS-
cause
dismissal for reasons of ___ , such as failure to pass the probationary period or
failure to meet the minimum standards of a job. - ANSWERS-performance
discharge is commonly referred to as - ANSWERS-being fired
discharge usually occurs after employees - ANSWERS-break organzational rules or
violate organizational policies (wont do the work)
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