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Organizational Behavior , 18th Edition by Stephen P. Robbins - Chapters 1-18
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Organizational Behavior , 18th Edition by Stephen P. Robbins - Chapters 1-18
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Test Bank: Organizational Behavior , 18th Edition by StephenP. Robbins - Chapters 1-18, 9780134729329 | Rationals
Included
Which of the following statements about organizational behaviour is (OB) false?
a.) OB is relevant only in employment situations
b.) OB can shed light on the interactions among family members
c.) OB can be used in community settings like children's daycare more effectively
d.) OB can be applied to any organization in order to make it run more effectively
e.) OB focuses on 3 levels of behaviour that can occur in any organization - ANSWER: a.) OB is relevant
only in employment situations
Which of the following situations would likely receive the least benefit from studying organizational
behaviour (OB) techniques?
a.) voluntary community groups
b.) large family situations and interactions
c.) post-secondary education student study groups
d.) religious organizations
e.) pre-teen paper routes - ANSWER: e.) pre-teen paper routes
A field of study that investigates the impact of individuals, groups, and structure on behaviour within
organization is known as:
a.) psychology
b.) sociology
c.) social psychology
d.) anthropology
e.) organizational behaviour - ANSWER: e.) organizational behavior
A conscious coordinated social unit composed of a group of people that function on a relatively
continuous basic to achieve a common set of goals is known as a(n)
a.) work group
b.) team
c.) organization
d.) society
e.) task force - ANSWER: c.) organization
Which of the following topics is generally considered to be outside the field of OB?
a.) therapy
b.) absenteeism
c.) employment turnover
d.) productivity
e.) job satisfaction - ANSWER: a.) therapy
Organizational behaviour is generally defined as a field of study that
a.) investigates how organizations effectively face competition
b.) investigates the impact that individuals, groups, and structure have on behaviour within
organizations
c.) attempts to understand and solve problems regarding individual behaviour on and off the job
,d.) seeks ways and means to match human effort with technology
e.) examines how the structure of different organizations contributes to, or inhibits, effective
communication - ANSWER: b.) investigates the impact that individuals, groups, and structure have on
behaviour within organizations
what are the three levels of behaviour in organizations that OB is concerned with?
a.) experience, goals and configuration
b.) individual, group, and structure
c.) structure, social units and teams
d.) group, structure and political
e.) interpersonal, personal and group - ANSWER: b.) individual, group, and structure
Which of the following is not considered an organization
a. church
b. university
c. military unit
d. all 45 year old adults in a community
e. municipal, provincial and federal government agencies - ANSWER: d. all 45 year old adults in a
community
A(n) ______ is a consciously coordinated social unit composed of two or more people that functions
on a relatively continuous basis to achieve a common goal or set of goals
a. organization
b. unit
c. team
d. ethnic group
e. informal group - ANSWER: a. organization
Allison and Gail are both university students studying for a final exam in OB. Both students have a goal
of making a grade of 90% or better despite the time pressures they face. Gail studied diligently for six
hours and made a grade of 92%. Allison studied for nine hours and also made a grade of 92%.
Gail appears to be the more productive student because
a. her efficiency seemed to be better than Allison's
b. her effectiveness seemed to be better than Allison's
c. her IQ is higher than Allison's
d. Allison didn't seems to think that time is an important factor
e. It is impossible to tell from the information given - ANSWER: a. her efficiency seemed to be better
than Allison's
A process by which individuals organize and interpret their sensory impressions in order to give
meaning to their environment is called
a. interpretation
b. environmental analysis
c. perception
d. outlook
e. environmental impact - ANSWER: c. perception
Stan left Kerry a voicemail message indicating that the wanted to see her right away. He wanted to
commend her for her good work on a recent project, but because he said he wanted to see her right
away, she thought that she was in trouble. Kerry's interpretation of his message is known as her
a. personality
, b. feelings
c. perception
d. viewpoint
e. concern - ANSWER: c. perception
If two people see the same thing at the same time yet interpret it differently, the factors that shape
their dissimilar perceptions reside in
a. the target being perceived
b. the timing
c. the context of the situation in which the perception is made
d. the perceiver
e. environmental influence - ANSWER: d. the perceiver
Tom was aware that Jonas did not always interpret his messages in the way that they were intended.
In this perception situation, Jonas is the
a. target
b. perceiver
c. prophesizer
d. emoter
e. superior - ANSWER: b. perceiver
Which of the following is true about our perceptions of a target?
a. individual perception varies little between different culture
b. expectations o not distort individual perception
c. motion, sounds, and size of a target have little affect in how individuals perceive it
d. targets are usually perceived in isolation
e. timing of events and the situation in which a target is encountered may impact our perception -
ANSWER: e. timing of events and the situation in which a target is encountered may impact our
perception
The theory that tries to explain how we judge people differently, depending upon the meaning we
assign to a given behaviour, is
a. behavioural theory
b. judgmental theory
c. equity theory
d. attribution theory
e. situational theory - ANSWER: d. attribution theory
In attribution theory, internally caused behaviours are
a. those believed to be under the personal control of the individual
b. derived from personality traits
c. controlled by external factors
d. usually negative behaviours
e. outside forces and influences - ANSWER: a. those believed to be under the personal control of the
individual
What are the three rules about behvaviour that attribution theory relies on?
a. distinctiveness, resemblance, and consistency
b. resemblance, consensus, and consistency
c. deviation, distinctiveness, and consistency
d. consistency, consensus, and distinctiveness
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