, SHRM Certified Professional CP 2024
Exam Review Questions with100%
Correct Answers | Graded A+
Capacity to recognize, interpret, and behaviorally adapt to
multicultural situations and contexts. - Answer>> Cultural
Intelligence
The benefit created when an organization meets its strategic
goals; measure of usefulness, worth, or importance. -
Answer>> Value
Statement of an organization's financial position at a specific point
in time, showing assets, liabilities, and shareholder equity. -
Answer>> Balance Sheet
Ratio of net income (gross sales minus expenses and taxes) to
net sales. - Answer>> Net profit margin
Technique in which participants each suggest ideas through a
series of rounds and then discuss the items, eliminate
redundancies and irrelevancies, and agree on the importance of
the remaining items. - Answer>> Nominal group technique
(NGT)
Average of data that adds factors to reflect the importance of
different values. - Answer>> Weighted Mean
Societies in which relationships have less history; individuals
know each other less well and don't share a common database of
experience, so communication must be very explicit. -
Answer>> Low-context cultures
,Document that defines the output customers can expect. -
Answer>> Service-level agreement
Money an organization's customers owe the organization. -
Answer>> Accounts receivable
Visualization of the impact of change on productivity. When
change is introduced, there is typically a decrease in productivity
and then a gradual return to or, ideally, a surpassing of previous
levels of productivity. - Answer>> J curve
Extent to which a measurement instrument provides consistent
results. - Answer>> Reliability
Statistical method for identifying the degree of difference between
planned and actual performance or outcomes. - Answer>>
Variance analysis
Legal system in which each case is considered in terms of how it
relates to legal decisions that have already been made; evolves
through judicial decisions over time. - Answer>> Common law
Business management software, usually a suite of integrated
applications, that a company can use to collect, store, manage
and interpret data from many business activities. - Answer>>
Enterprise resource planning (ERP)
Money an organization owes its vendors and suppliers. -
Answer>> Accounts payable
Subjective evaluation of actions, feelings, or behaviors. -
Answer>> Qualitative data
Middle value in a range of values. - Answer>> Median
, Statistical method that examines data from different points in time
to determine if a variance is an isolated event or if it is part of a
longer trend. - Answer>> Trend analysis
Concept that laws are enforced only through accepted, codified
procedures. - Answer>> Due process
Applications that can analyze data faster and in more ways than
traditional relational databases, offering a multidimensional
analysis of business data. - Answer>> Analytical processing
Statement that reports revenues, expenses, and profits for a
specified period of time, for example, quarterly or annually. -
Answer>> Income statement
Data sorting technique in which group members add related ideas
and indicate logical connections, eventually grouping similar
ideas. - Answer>> Mind mapping
Average score or value. - Answer>> Mean
Type of analysis that starts with a result and then works backward
to identify fundamental cause. - Answer>> Root-cause analysis
Distance of any data point from the center of a distribution when
data is distributed in a "normal" or expected pattern. -
Answer>> Standard deviation
Factors that initiate, direct, and sustain human behavior over time.
- Answer>> Motivation
Voluntary group for employees who share a particular diversity
dimension (race, religion, ethnicity, sexual orientation, etc.); also
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