Purpose of TAM - ANSWERS-educate and train business owners and their
employees to create safe and comfortable environments. By implements
responsible hospitality practices, a business can reduce liability risks and enhance
the potential for increased profitability
offers a variety of problem solving techniques as they relate to the operation of
businesses selling beverage alcohol for consumption on and off licensed premises
to meet goals
Goals of TAM - ANSWERS-1 - lay groundwork for attitude of professionalism and
ethical conduct among service personnel who sell beverage alcohol
2 - demonstrate how to effectively identify and respond to false id and underage
purchasing and possession
3 - demonstrate how to effectively identify and respond to intoxicated customers
4 - identify methods to maintain safety, control of establishment, positive image,
and good customer relations while responding to beverage alcohol incidents
5 - promote clear understanding of federal, state and local laws relating to
beverage alcohol sales
Beverage alcohol - ANSWERS-regulated substance and society has placed
significant responsibility on the server to dispense it properly
How does one be a true professional? - ANSWERS-by placing interests of
customer above all other interests
,What is the legal age to purchase beverage alcohol? - ANSWERS-21
What is alcohol classified as? - ANSWERS-a depressant
What is the first sign someone is intoxicated? - ANSWERS-
What is the legal age to serve beverage alcohol in Nevada? - ANSWERS-21
How can you sober up an intoxicated person? - ANSWERS-time
is it possible to affect your heart rate if you drink a great deal of alcohol over a
short period of time? - ANSWERS-Yes
Is a student ID a valid form of identification for an alcoholic beverage purchase? -
ANSWERS-no
What are some signs that a person is trying to use a fake ID? - ANSWERS-- Have
large wallet and say they don't have another form of ID
- nervous
- won't look you in the eye
- overly confident and/or friendly
, Are licensees responsible for everything their employees do while working on
their premises? - ANSWERS-yes
Can alcohol cause a bad reaction when mixed with drugs? - ANSWERS-yes
T or F: An average mixed drink contains nearly twice as much alcohol as a 12-
ounce beer. - ANSWERS-False
T or F: An employee of a licensed establishment may be subject to consequences
for serving an intoxicated person. - ANSWERS-True
T or F: Everyone eliminates alcohol from the body at about the same rate. -
ANSWERS-True
T or F: You can legally refuse to sell alcoholic beverages to a customer eve if they
have valid id - ANSWERS-True
What are some ways to stop people from becoming intoxicated when drinking
beverage alcohol? - ANSWERS-- Slow down service
- Encourage them to eat food
- Suggest non-alcoholic alternatives
T or F: Women tend to become intoxicated faster than men - ANSWERS-True
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