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FOOD MANAGER CERTIFICATION STUDY GUIDE EXAM QUESTIONS WITH COMPLETE SOLUTIONS
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FOOD MANAGER CERTIFICATION STUDY GUIDE EXAM QUESTIONS WITH COMPLETE SOLUTIONS
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FOOD MANAGER CERTIFICATIONSTUDY GUIDE EXAM QUESTIONS WITH
COMPLETE SOLUTIONS
Table of Contents - Answer-Before You Begin
Food Safety Introduction
Be Clean, Be Healthy
Keep it Cold, Keep it Hot
Don't Cross Contaminate
Wash, Rinse, & Sanitize
Cook It & Chill It
General Food Safety
Equipment Selection & Maintenance
Terminology
Before You Begin
Study Guide: About This Guide - Answer-This breakout guide is designed to
supplement the Food Safety e-Learning module and help prepare you for certification.
Here, we'll cover specific U.S. Food and Drug Administration (FDA) guidelines you need
to know.
After completing the training and studying for the exam, Walmart associates work with
your People Lead to schedule the NRFSP exam. Sam's Club associate exams are
managed by VINE, they will manage the process and proctor exams as needed.
Depending on the food safety requirements of your state, city or county, once you
receive your NRFSP certificate you may need to take the certificate to your local health
department to receive an additional certification.
As you prepare for the exam, keep these points in mind:
The exam is not a Walmart exam; it is based on the 2022 FDA Code.
You need to study for all aspects of the FDA code, even if the details are such that you
would never encounter them in your store.
Walmart is providing you with the training, resources, and tools, but the certification
belongs to you.
There will be instances where Walmart policy differs from the FDA code. This is
because Walmart incorporates the most stringent policies adopted by any county in any
state in which Walmart operates. You need to know the FDA code for the exam yet
abide by Walmart policy in operating your store. This study guide is based on the FDA
code and has the information you will need to know for the exam.Example: FDA code
identifies 135°F, or higher, as the temperature to hold potentially hazardous foods.
Walmart policy is to keep hot foods at 140°F or above.
Food safety is serious, and acquiring certification is not easy. If you fail the exam, the
cost for taking that exam is not refunded. Take this seriously. Study for the exam. If
needed, ask your peers to help you study.
,This guide will take you approximatel
Food Safety Introduction
Food Safety Expert: FDA Introduction - Answer-Foodborne illness in the United States
is a major cause of personal distress, preventable death, and avoidable economic
burden. Foodborne diseases, based on the Centers for Disease Control and Prevention
(CDC) estimates, cause approximately 48 million illnesses, 128,000 hospitalizations and
3,000 deaths in the United States each year.
Food Safety Introduction
Food Safety Expert: FDA Introduction - Answer-For many victims, foodborne illness
results only in discomfort or lost time from their job. For some, especially preschool age
children, older adults in health care facilities, women who are pregnant, and those with
impaired immune systems, foodborne illness is more serious and may be life-
threatening. These individuals are identified as a highly susceptible population or HSP.
Food Safety Introduction
Food Safety Expert: FDA Introduction - Answer-The annual cost of foodborne illness in
terms of pain and suffering, reduced productivity, and medical costs is estimated to be
between $10 billion and $83 billion. The nature of food and foodborne illness has
changed dramatically in the United States over the last century. While technological
advances such as pasteurization and proper canning have all but eliminated some
disease, new causes of foodborne illness have been identified. Surveillance of
foodborne illness is complicated by several factors.
Food Safety Introduction
Food Safety Expert: FDA Introduction - Answer-The first is underreporting. Although
foodborne illnesses can be severe or even fatal, milder cases are often not detected
through routine surveillance.
How many times have you been to the doctor for nausea or a stomach ache?
Food Safety Introduction
Food Safety Expert: FDA Introduction - Answer-second, many pathogens transmitted
through food are also spread through water or from person to person, thus making it
difficult to determine the original source of the foodborne illness.
Finally, pathogens or agents that have not yet been identified, and thus cannot be
diagnosed, cause some portion of foodborne illness.
The CDC has identified five major risk factors related to associate behaviors and
preparation practices in retail and food service establishments that contribute to
foodborne illness: - Answer-Improper holding temperatures
Inadequate cooking, such as undercooking raw shell eggs
Contaminated equipment
Food from unsafe sources
Poor personal hygiene
,The FDA Food Code addresses five key areas to protect consumer health: - Answer-
Demonstration of knowledge (knowledge of proper food safety controls and processes)
Associate health controls (for example, associate reports illness symptoms, manager
ensures associate seeks medical attention)
Proper cleaning of hands to prevent contamination
Time and temperature parameters for controlling pathogens
Proper use of the consumer advisory
Study Guide: Food Safety Hazards - Answer-The following is additional information
regarding the different types of food safety hazards.
Food safety hazards fall into three primary categories - biological, chemical, and
physical.
HACCP - Answer-HACCP (Hazards Analysis Critical Control Points) is a
comprehensive food safety plan designed to keep food safe from farm to fork. Critical
control points are established and monitored in order to prevent or eliminate biological,
chemical, and physical hazards. An HACCP plan is required for meat, seafood, and
juice manufacturers. An HACCP plan is voluntary for food retailers unless they
process/manufacture meat or seafood.
Here are the seven principles in developing an HACCP Plan. - Answer-Principle 1:
Conduct a Hazard Analysis
The objective is to familiarize yourself with every step in the flow of food - from farm to
fork.
The analysis provides a blueprint of the overall operation.
The analysis provides a detailed map that an outsider could view to become familiar
with a site's food handling process.
During this analysis, potentially hazardous foods are identified, and the steps used to
prepare each are reviewed.
Here are the seven principles in developing an HACCP Plan - Answer-Principle 2:
Determine Critical Control Points (CCPs)
CCPs are steps in the flow of food where identifiable hazards can be prevented.
Examples of CCPs are the cooking process and the chilling process.
This is a point in the food preparation process where associates can make a difference.
If handled correctly, this is the point where foodborne illness is prevented.
If handled incorrectly, this is the point where you will find the likely cause if a foodborne
illness outbreak occurs.
Here are the seven principles in developing an HACCP Plan - Answer-Principle 3:
Establish Critical Limits
For each CCP, there needs to be a measurable limit that must be met.
Cooking is an example of a CCP. The required cooking temperature for chicken is an
internal temperature of 165°F for a minimum of 15 seconds.
, Here are the seven principles in developing an HACCP Plan - Answer-Principle 4:
Establish Monitoring Procedures
Monitoring procedures allow us to determine if our critical limits are being met.
Examples of measurements used can include time, temperature, smell, touch, and other
visual observations.
Checking the internal temperature of a product after cooking is an example of a
monitoring procedure.
Here are the seven principles in developing an HACCP Plan - Answer-Principle 5:
Establish Corrective Action
An "if...then" plan is established to address failure in critical limits.
The plan should identify the person or persons responsible for the corrective action.
Here are the seven principles in developing an HACCP Plan - Answer-Principle 6:
Establish Verification Procedures
Establish procedures to verify that the HACCP process is working.
The facility must follow the plan correctly to ensure all records are maintained
appropriatel
Here are the seven principles in developing an HACCP Plan - Answer-Principle 7:
Establish Record Keeping Procedures
Establish a system to document the entire HACCP process.
The documentation shall clearly identify the CCP and critical limits for each CCP.
Biological Hazards - Answer-Biological hazards include bacterial, viral, and parasitic
microorganisms.
Bacteria - Answer-Although cooking destroys foodborne bacteria to acceptable levels,
certain bacteria, such as Bacillus cereus, Clostridium botulinum, and Clostridium
perfringens can form spores that survive cooking and may grow if food is not properly
cooled or held after cooking.
The toxins produced by these spores may not be destroyed to safe levels by reheating.
Post-cook recontamination of bacteria such as Salmonella and Campylobacter jejuni is
a major concern for food service establishments.
Virus - Answer-A virus is a small infectious agent that can replicate only inside the living
cells of organisms. While bacteria can grow on non-living surfaces, viruses need a living
host to multiply. Viruses enter a human host through the mouth, nose, or breaks in the
skin. The virus can then be transferred to food during preparation. For example, a food
handler who has hepatitis A could transmit viral agents to the food if the associate did
not properly wash his or her hands before preparing the food.
The most likely sources of viral foodborne illnesses are water, produce, shellfish, and
other ready-to-eat foods; food workers can also be a source. Viruses such as norovirus,
hepatitis A, and rotavirus are directly related to contamination from human feces.
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