A FUNDAMENTAL GUIDE TO
PHLEBOTOMY: CHAPTERS #1-5 EXAM
QUESTIONS AND ANSWERS
Phlebotomy - Answer-also called venipuncture
drawing or removing blood from the circulatory system through a cut or puncture to
obtain a sample for analysis and diagnosis
Explain a pending dramatic episode - Answer-fainting aka vaso vagal syncope or
syncope episode, nausea, vomit also known as emesis, seizure
What is HIPAA and it's role? - Answer-Health Insurance Portability and Accountability
Act requires providers to get written permission before disclosing healthcare information
to anyone outside the provider team
What is PHI and it's role? - Answer-protected health information is any individually
identifiable health information that is transmitted or stored electronically
may include: treatments, test results, medications, procedures, appointment times and
dates
true or false: about 50% of communication is nonverbal - Answer-false. 80% of
communication is nonverbal
body language and facial expression will show the sender or receiver the perceived
meaning of the conversation
What is TJC and it's role? - Answer-the joint commission brings quality assurance
reviews and was formed to solely look out for patients and establish standards and
practices of operations in all healthcare settings
mission: improve healthcare offerings to public
point of care testing, alternate site testing, near patient testing
What is CLSI and it's role? - Answer-Clinical and Laboratory Standards Institute
develops standards using representatives taken directly from the fields they oversee
mission: to develop clinical and laboratory practices and promote their use worldwide
what are 9 examples of illegal and unethical behavior in a healthcare setting the book
gives - Answer-negligence
assault
, battery
slander
libel
duty of care
breach of duty
malpractice
tort
Describe an informed consent - Answer-Alert and Orientated x4 patient gives voluntary
permission for medical procedure after receiving adequate information about the risk of
the procedure's methods and consequences
Describe an expressed consent - Answer-permission is given by the patient verbally or
in writing for a procedure
Describe an implied consent - Answer-assumed
the patient's actions permit the procedure without verbal or written consent
ex patient holding out arm when told they need blood drawn
explain what harassment can look like in a work place - Answer-ANY persistent or
offensive conduct
talking down, sarcasm, intentionally doing actions to bother or hinder work
What is OSHA and it's role? - Answer-Occupational Safety and Health Administration
mandates safety regulation across every workplace, from office furniture to bloodwork in
a clinicals lab
prevents safety issues by investigating hazardous workplaces or on the job injuries
Describe some OSHA lab rules (always and never) - Answer-NEVER
eat, drink, smoke, chew gum, pens/pencils in mouth, food/drinks in refrigerator, wear
long chains/earrings/loose bracelets, apply cosmetics/perfume/cologne, lab attire
outside the lab, bite fingernails
ALWAYS
wear a fully buttoned lab coat, wear comfortable non slip shoes, tie back long hair, keep
fingernails cut short, wear PPE
Describe some OSHA rules for patient care rooms - Answer-report unresponsive
patients immediately, follow standard precautions when handling specimen, properly
dispose of contaminated materials, replace bed rails to the exact setting as when you
came into the room, report infiltrated iv catheters and line, report unusual orders in
patient's room, watch and report spilled food and liquid on the floor
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