ISSA Unit 12 | Latest Update | 2024/2025 | Rated A+
5 views 0 purchase
Course
ISSA Unit 12 |
Institution
ISSA Unit 12 |
ISSA Unit 12 | Latest Update | 2024/2025 |
Rated A+
What is a key component of effective communication between a trainer and a client?
- Using technical jargon
- Avoiding feedback
Active listening
- Minimizing interaction
Which communication skill is essential for building trust wit...
ISSA Unit 12 | Latest Update | 2024/2025 |
Rated A+
What is a key component of effective communication between a trainer and a client?
- Using technical jargon
- Avoiding feedback
✔✔ Active listening
- Minimizing interaction
Which communication skill is essential for building trust with clients?
✔✔ Empathy
- Speaking in technical terms
- Dominating the conversation
- Providing generic advice
How can a trainer ensure that instructions are clearly understood by clients?
- Speaking quickly
- Using complex language
✔✔ Providing clear, concise directions
1
, - Repeating instructions in a monotone voice
What is an important aspect of non-verbal communication in a training setting?
- Avoiding eye contact
✔✔ Using appropriate body language
- Speaking loudly
- Fidgeting during conversations
How should a trainer handle a situation where a client is not following the exercise plan?
- Ignoring the issue
- Criticizing the client publicly
✔✔ Discussing the issue privately and seeking solutions
- Replacing the client with another
What role does feedback play in the trainer-client relationship?
- It creates conflict
✔✔ It helps improve performance and communication
- It is unnecessary
2
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller SterlingScores. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.96. You're not tied to anything after your purchase.