RISE UP TEST ACTUAL EXAM 100 QUESTIONS AND CORRECT DETAILED ANSWERS WITH RATIONALES (VERIFIED ANSWERS) | ALREADY GRADED A+
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RISE UP
Institution
RISE UP
RISE UP TEST ACTUAL EXAM 100
QUESTIONS AND CORRECT DETAILED ANSWERS
WITH RATIONALES (VERIFIED ANSWERS) |
ALREADY GRADED A+
RISE UP TEST ACTUAL EXAM 100
QUESTIONS AND CORRECT DETAILED ANSWERS
WITH RATIONALES (VERIFIED ANSWERS) |
ALREADY GRADED A+
RISE UP TEST 2023-2024 ACTUAL EXAM 100
QUESTIONS AND CORRECT DETAILED ANSWERS
WITH RATIONALES (VERIFIED ANSWERS) |
ALREADY GRADED A+
These customers tend to make a quick purchase decision, often buying
inexpensive items that are not on high importance to them. - ANSWER-impulse
buyers
Which of the following is a customer body language cue? - ANSWER-A customer
rolling his eyes while looking around
Which of the following comments would be inappropriate In a social media post?
- ANSWER-Quit my job today! No more being exploited and unappreciated.
These customers view shopping as a fun occasion. So shopping does not
necessarily include making a purchase. - ANSWER-Recreational shoppers
Which of the following would be appropriate use of language in an email? -
ANSWER-Yes, I'm happy to help you!
If you have a job interview Scheduled for 1:00 PM, when is the best time to arrive
at the store where you're being interviewed. - ANSWER-12:45 PM
Which of the following best defines quality customer service - ANSWER-Delivering
a positive, memorable experience that is more than what the customer expected
, Which of the following is the term for the overall impression gathered from
information that is seen, heard, and experienced by customers who encounter a
business, its products and services? - ANSWER-Company Brand
Which of the following is a communicator that wants to hear about big picture
ideas? - ANSWER-Intuitive
A job description typically contains: - ANSWER-A description of the job's
responsibilities
The majority of retailers are.....? - ANSWER-Independently owned
Which of following is NOT an area of foundational knowledge that retailer look for
in all employees? - ANSWER-Sales Skilling
Which if the following is not typically counted as "compensation" that an
employee receives? - ANSWER-Free coffee in the break room
When describing your skills and experience, its important to - ANSWER-Use action
verbs
The term for someone who is considered to be a supportive, reliable, part of a
group is: - ANSWER-Team player
When is it ok to leave one customer to go help another - ANSWER-When the first
customer is looking at alternate products
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