Care, welfare, safety, and ______________ are core values in the CPI philosophy - ANSWER: ➡ security
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Care, welfare, ___________, and security are core values in the CPI philosophy - ANSWER: ➡ safety
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Care, ____________, safety, and security are core values in the CPI philosophy - ANSWER: ➡ welfare
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___________, welfare, safety, and security are core values in the CPI philosophy - ANSWER: ➡ Care
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The fourth "behavior" on the Crisis Development Model - ANSWER: ➡ Tension Reduction
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The third "behavior" on the Crisis Development Model - ANSWER: ➡ Risk Behavior
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The second "behavior" on the Crisis Development Model - ANSWER: ➡ Defensive
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The first "behavior" on the Crisis Development Model - ANSWER: ➡ Anxiety
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Staff Approach to Anxiety - ANSWER: ➡ Supportive
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Staff Approach to Defensive Behavior - ANSWER: ➡ Directive
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Staff Approach to Risk Behavior - ANSWER: ➡ Safety Interventions
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Staff Approach to Tension Reduction - ANSWER: ➡ Therapeutic Rapport
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, These behaviors may benefit from a "Supportive" staff approach... - ANSWER: ➡ pacing, drumming
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fingers, wringing hands, and staring
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These behaviors may benefit from the use of "Safety Interventions" - ANSWER: ➡ striking, kicking,
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biting, punching, and throwing objects
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These behaviors may benefit from a "Directive" staff approach... - ANSWER: ➡ asking difficult or
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challenging questions, blaming others, demonstrating denial and refusal
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These behaviors may benefit from the use of "Therapeutic Rapport" - ANSWER: ➡ relaxing of
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posture, guilt, sadness, and remorse
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The distance people prefer to maintain between themselves and others is... - ANSWER: ➡ Personal
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space
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The postures, gestures, facial expressions, and movement used to communicate are examples of... -
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ANSWER: ➡ Body language
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A nonverbal communication tool that communicates respect, is nonthreatening, and maximizes
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safety is... - ANSWER: ➡ The Supportive Stance
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A form of physical contact that expresses feelings or emotion is... - ANSWER: ➡ Communication
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through touch
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Tone of voice, volume of voice, and rhythm of speech are examples of... - ANSWER: ➡ Paraverbals
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What is the name of the model that serves as an expansion of the Defensive level of The Crisis
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Development Model - ANSWER: ➡ The Verbal Escalation Continuum
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The fourth "behavior" on the Verbal Escalation Continuum is... - ANSWER: ➡ Intimidation
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The third "behavior" on the Verbal Escalation Continuum is... - ANSWER: ➡ Release
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