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BSNC 2055 Final Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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BSNC 2055 Final Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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BSNC 2055 Final Exam | Questions And Answers Latest {2024- 2025} A+ Graded | 100%Verified
Culture of safety - an organization is the product of individual and group values, attitudes, perceptions,
competencies, and patterns of behavior that determine the commitment to, and the style and
proficiency of an organization's health and safety management
Just culture - an explicit value of reporting errors without fear of punishment. It encourages sharing and
disclosure among healthcare professionals and people are not punished for flawed systems.
Transparency - open communication and information sharing with clients about their care, including
adverse events.
Psychological safety - a belief that one will not be punished or humiliated for speaking up with ideas,
questions, concerns or mistakes. It ius the foundation for effective collaboration and patient safety.
ISBAR - Identification: Who you are, who is your patient
Situation: What is going on with the situation
Background: relevant history. Also, have the chart available
Assessment: relevant vital signs, recent labs, and other data.
Recommendation: Explain what is needed clearly and specifically, including what is necessary to address
the problem
CUS: Concerned, Uncomfortable, STOP - It is a series of escalating statements in tone and assertiveness.
Stop a potentially dangerous situation
When SBAR fails, escalate to this.
Civility - an authentic respect for others that requires time, presence, willingness to engage in genuine
discourse and intention to seek common ground. It matters because treating one another with respect
is a requisite to communicating effectively, building community and creating high-functioning teams.
Client safety - factors that underlie in civility are not recognized and mitigated.
, Direct incivility - More overt type of incivility directed at the person. Can be passive, such as silent
treatment and avoiding contact or active, such as yelling.
Indirect incivility - Incivility that is not explicitly to the person. Ca be passive, such as having no interest
in clarifying errors. It can also be active, such as workplace gossip.
Bullying - repeated, unwanted, harmful actions intended to humiliate, offend, and cause distress in the
recipient. Power over situations. serious offence leading to disciplinary action. There are workplace
policies
Incivility - one of more rudeness, that may not have a negative intent behind them. can be solved one on
one. Could be a culture issue.
A tool to address Incivility: DESC - Describe: objective description of the issue you encountered
Express: how it made you feel - use "I" statements
Specify: what behaviors or outcomes you would preference
Consequences: positive and /or negative
Resilience - the process of adapting well in the face of adversity, trauma, threats or significant sources of
stress.
"Bouncing back" from difficult situations
Strategy for team resiliance: 3M's - Minimize
Assess early warning signs and implement any strategies to combat theem
Give a forewarning, a heads up to mentally get ready
Run practice codes to get feedback before smt already happens
Manage
You come together and help each other during a stressful event.
Mend
After the crisis has ended, you can bring up any existing or new issues that have come up. Debrief about
what went well, what didn't, what tools do we need?
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