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Crisis Communication questions and answers certified 2024 $13.99   Add to cart
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Crisis Communication questions and answers certified 2024
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Crisis Communication questions and answers certified 2024

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  • August 20, 2024
  • 4
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • crisis communication questions and answers certifi

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  • CRISIS
  • CRISIS

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Crisis Communication
Four stages of Crisis Management - correct answer ✔Stage One: Warning
stage - even with the most unexpected crisis there are usually advanced signs
of trouble
Stage Two: Point of no return - This is when the crisis is unavoidable and
some damage will be done
Stage Three: Cleanup -you try to resolve the situation
Stage Four: Things return to normal


Crisis Management - correct answer ✔A coordinated effort to handle all the
effects of unfavorable publicity or of another unexpected unfavorable event


Issues Management - correct answer ✔Anticipate emerging issues, identify
issues selectively, deal with opportunities and vulnerabilities, plan from the
outside in, bottom-line orientation, action timetable, dealing from the top
Only 15% of crises are unforeseen
Identify and deal with issues before they become crises
cheaper and more effective than crisis management


Issues Management vs. Crisis Management - correct answer ✔Crisis
handles the issue, Issues anticipates issues


PR Practitioners job in Crisis Communication - correct answer
✔Communicate


Crisis Management essentials - correct answer ✔You need to get physically
involved
Victims need personal comforting and reassuring

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