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Email and Other Traditional Tools for Business Communication Exam Questions With Correct
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8/21/24, 9:36 PMEmail and Other Traditional Tools for Business
Communication
Jeremiah
Practice questions for this set
Learn 1/7 Study with Learn
- You should plan the purpose of the phone conversation.
- You should decide on the major points to cover.
- You should let your conversation partner know the approximate duration of the call.
Choose matching term
For the next few years, which of the following is expected to be the most commonly used tool for
1
written business communication?
2 Which of the following should you do to prepare for less formal phone conversations?
Lee just started working in a traditional, corporate setting that has many workplace regulations. Lee's
previous job was with an innovative start-up company. She wants to send a question to her manager
3
about a presentation she is planning. She needs an immediate answer, so she decides to send an
instant message. Which of the following should she consider before sending the message?
4 Email is suitable for which of the following types of messages in business?
Don't know?
Email and Other Traditional Tools for Business Communication
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, 8/21/24, 9:36 PM
Terms in this set (78)
The general name for the medium through communication channel
which a message is transmitted is the
Currently, the primary form of written email
business communication is
Which of the following are reasons email is - email is deficient in verbal cues
not considered a rich channel for - email does not have nonverbal cues
communication?
Emails that are easy to read have which of - a subject line that clarifies the message
the following features? - obvious labeling of document attachments
Because business professionals use a large - email fatigue
quantity of email for communication, they - information overload
typically associate emails with which of the
following?
- face to face dialogue
Which of the following are examples of
- phone conversations
communication channels?
- emails
For the next few years, which of the emails
following is expected to be the most
commonly used tool for written business
communication?
- unknowingly sending sensitive information.
In a business environment, potentially
- addressing emails to the wrong recipients.
serious errors in emails include
- accidentally releasing confidential data.
- stating holiday work hours
Email is suitable for which of the following
- routine work information
types of messages in business?
- the sharing of facts
True or false: In a business setting, emails will false
always get read, even if they are hard to
read.
_ _ business professionals are the group younger
most likely to expect an immediate response
to an email.
When a business professional writes an email - mediocre writing
to another business professional, which of - lack of clarity
the following qualities should be avoided to
be respectful of time?
When writing a business email, maintaining a the number of people who might see the message is high
high standard of writing is key for which of
the following reasons?
True or false: True task-based business false
emails allow the sender to easily avoid any
emotion.
Because of the neutrality effect, a business emotional intent
email recipient may incorrectly interpret the
sender's
Email and Other Traditional Tools for Business Communication
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