Exam (elaborations)
COB 204 Chapter 2 Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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COB 204 Chapter 2 Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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COB 204 Chapter 2 Exam | Questions And Answers Latest {2024- 2025} A+ Graded | 100%Verified
Cooperation - a group of people working together, all going essentially the same type of work, to
accomplish a job
Collaboration - a group of people working together to achieve a common goal via a process of feedback
and iteration
two key characteristics of collaboration - 1. 2 or more people working together to achieve a common
goal
2. feedback and iteration
most important collaboration skill - giving and receiving critical feedback
3 criteria for successful collaboration - successful outcome
growth in team capability
meaningful and satisfying experience
what are the 4 primary purposes of collaboration - become informed
make decisions
solve problems
manage projects
operational decisions - those that support operational, day to day activities. structured
managerial decisions - focused within a facility, division, or department
about the allocation and utilization of resources. structured and unstructured
, strategic decisions - broad, long term planning
those that support broad-scopre, organizational issues, almost always collaborative. unstructured
structured decision - process is one for which there is an understood and accepted method for making
the decision
-qualifiable and well defined
-predictable/routine/direct
unstructured decision - is one for which there is no agreed-on decision making method, often
collaborative
-not easy to or impossible to quantify or define
-unpredictable/extraordinary/indirect
egocentric thinking - centers on self
"im right everyone else is wrong"
empathetic thinking - "my view" is one possible interpretation
take time to learn what others are thinking
take time to understand the problem domain as a system
problem - perceived difference between what is and what ought to be
problem solving tasks - 1. define the problem
2. identify the problem
3. specify evaluation criteria
4. evaluate alternatives
5. select an alternative
6. implement solution
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