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COB 204 Final Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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COB 204 Final Exam | Questions And Answers Latest {} A+ Graded | 100% Verified
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COB 204 Final Exam | Questions And Answers Latest {2024- 2025} A+ Graded | 100%Verified
Information Technology (IT) - computer based tool people use to work with info. and support the info.
and info.-processing needs of an organization
Information System (IS) - collects, processes, stores, analyzes, and disseminates info. for a specific
purpose
Informed user - a person knowledgeable about IS and IT
Chief Information Officer (CIO) - executive in charge of the IS function
Data Items - description of things, events, activities, and transactions that are recorded, classified, and
stored, but not organized to convey and specific meaning
Information - data that have been organized so they have meaning and value to the recipient
Knowledge - data/info. that have been organized so they have meaning and value
Computer Based Information System (CBIS) - info. system that uses computer technology to perform
some or all of its intended tasks
Information technology components - hardware, software, database, network
Hardware - devices such as the processor, monitor, keyboard, and printer...together these devices
accept, process, and display data and information
Software - a program/collection of programs that enable the hardware to process data
,Database - collection of files or tables containing data
Network - connecting system (wireline or wireless) that permits different computers to share resources
Procedures - instructions for combining info. tech. components to process info. and generate the
desired output
Application (app) - computer based program to support a specific task
Functional Area Info. Systems (FAIS) - supporting pillars for the info. systems (ex. Accounting IS)
Enterprise Resource Planning (ERP) Systems - correct lack of communication among functional area
systems
Transaction Processing System (TPS) - monitoring, collection, storage, and processing of data
Interorganizational Info. Systems (IOSs) - support operations, supply chain management
E-commerce Systems - conduct transactions (B2B, B2C)
Knowledge workers - experts in particular subject
Office Automation Systems (OASs) - develop documents and communicate
Business Intelligence Systems - computer based support for complex, non-routine decisions
Expert Systems (ES) - duplicate the work of human experts
Dashboards - support all managers of the organization, rapid access to timely info. and direct access to
structured info. in the form of reports
, Ergonomics - science of adapting machines and work environments to people
Info. Technology Infrastructure - IT components plus IT services
Supply Chain - the flow of materials, info., money, and services from suppliers of raw materials through
factories and warehouses to the end customers
Competitive Advantage - any assets that provide an organization with an edge against its competitors
Business Environment - the combo of social, legal, economic, physical, and political factors in which
businesses conduct their operations
Globalization - integration and interdependence of economic, social, cultural and ecological facets of
life, made possible by rapid advances info. tech.
Digital Divide - wide gap between those individuals who have access to info. and communications tech.
and those who do not
Make-to-order - strategy of producing customized products and services
Mass Customization - company produces a large quantity of items, but it customizes them to match the
needs and preferences of individual customers
Strategic Info. Systems (SISs) - competitive advantage by helping an organization implement its strategic
goals and improve its performance and productivity
Porters 5 Forces Model (competitive forces model) - threat of new competitors (entry barriers),
bargaining power of suppliers/customers, threat of substitutes, rivalry among existing firms
Value Chain - sequence of activities through which the organizations inputs, whatever they are, are
transformed into more valuable outputs
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