FAD2230 Test 2 | Questions And Answers Latest {2024- 2025} A+ Graded | 100% Verified
Communication - An interactive process that uses symbols like words and gestures to both send and
receive messages
Communication is a transaction - All human behavior is a continuous exchange, and partners are
simultaneously senders and receivers
Communication is a process - it is dynamic and always changing, and culture, race, ethnicity, and sex are
critical.
Communication includes co-construction of meanings - each partner speaks a language and interprets
meaning in a way acquired from his or her family of orientation.
Communication uses symbols - to construct meanings or definitions, we rely on symbols that can be
verbal like words or nonverbal like gestures.
Upper class - uses more pronouns
Working class - use "like" "but" and fewer pronouns (speak less of the Standardized American English)
Sapir-Whorf hypothesis - The concept that language shapes our culture, and at the same time, our
culture shapes our language
(ex: Native Alaskan groups have many dif. words for "snow" bc culture revolves around snow)
Example of Sapir-Whorf hypothesis in our world today - Technology driven culture provided new words
like "texting" "PC" and our language shapes our culture ex: "gifted" "ADD"
Listening - The process of giving thoughtful attention to what we hear
(active listening: eye contact, paraphrasing what was said)
,Types of Communication - -listening
-verbal communication
-nonverbal communication
-electronic communication
-disclosure
Verbal communication - The spoken exchange of thoughts, feelings, or other messages
Nonverbal communication - Communicating without words, by using gestures, expressions, and body
language
(ex: a smile, holding hands, eye contact, rolling the eyes)
Written Electronic Communication - -don't really "talk", we "write"
-Facebook, Email
-How many of us communicate daily
How has our increased reliance on electronic written word changed communication? - -Informality is the
new norm (less concerned with grammar and punctuation, slang, abbreviations)
-Our writing influences our speech
-We have volume control over our messages (we can see who is contacting us)
-We have more relationships with less depth (talk to more ppl but only briefly)
-We can live in the moment (can hear the info as it unfolds)
Women's Patterns in Communication - -use conversation to est. and maintain relationships
-purpose is to connect and relate to others
-sit next to or across from each other
-share more personal details
-take up less space
, Men's Patterns in Communication - -Point and goal is to give or exchange info.
-less likely to convey feelings or emotions
-use more gestures
-occupy more space around them by spreading out body
Self-disclosure - Telling your partner something private about yourself that he or she would not
otherwise know (ex: my fav. color is orange)
Conflict - When members of the group disagree over two or more options to make a decision, solve a
problem, or achieve a goal.
Conflict facts - -many ppl terrified by conflict
-conflict isn't unhealthy, ppl in stable romantic relationships experience conflict about twice a week.
Types of conflict - -Pseudoconflict
-Content conflict
-Value Conflict
-Perpetual Conflict
-Ego Conflict
-Solvable Conflict
Pseudoconflict - Falsely perceiving that our partner is interfering w/ our goals or has incompatible goals.
(ex: friend teases you about new shirt, you become mad bc you think she was trying to embarrass you,
but her goal was to perhaps acknowledge that you have something new)
Content Conflict - When individuals disagree about info. (ex: you think party starts at 8 and he thinks it
starts at 9)
Value Conflict - Results from differing opinions on subjects that relate to personal values and issues of
right or wrong. (ex: routed in beliefs, pro life/prochoice, one wants to adopt to help child from foreign
country, other isn't comfortable w/ adopting)
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