MGT 300 Ball State Final Exam | Questions And Answers Latest {2024- 2025} A+ Graded |
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What is leadership? - The process by which a person exerts
influence over others and inspires,
motivates and directs their activities to
achieve group or organizational goals
What is social loafing and how will you see it? - •The tendency of individuals to put forth less
effort in a group than individually
•Results in possibly lower group performance
and failure to attain group goals
What is jargon and how does it cause a problem? - Specialized language that members of an
occupation, group, or organization develop to
facilitate communication among themselves.
Should never be used when communicating
with people outside the occupation, group, or
organization.
How is conflict positive and negative in organizations? - Conflict can be positive because it may help
eliminate the groupthink effect, it can be negative because it can take away from achieving goals
What is servant leadership? - A leader who has a strong desire work for the
benefit of others
What is a group? - Two or more people who interact with each
other to accomplish certain goals or meet
, certain needs
What is the importance of communication and the communication process? - The sharing of information
between two or more individuals or groups to reach a common understanding
What is a team? - A group whose members work intensely with
each other to achieve a specific, common goal
or objective
What is inter-group conflict? - Conflict between individuals due to differences in their goals or values
between groups
What is intra-group conflict? - Conflict within a group, team or department
forming storming norming where a group does get along within the group
What is legitimate power? - The authority that a manager has by virtue of
his or her position in an organization's
hierarchy
What is reward power? - The ability of a manager to give or withhold
tangible and intangible rewards
What is coercive power? - the ability of a manager to
punish others.
Overuse of coercive power can even result in
dangerous working conditions.
Examples include verbal reprimand, pay cuts,
and dismissal.
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