Kroger Pharmacy Technician Level 3 Questions And Answers With Verified Updates
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Course
Kroger Pharmacy Technician Level 3
Institution
Kroger Pharmacy Technician Level 3
Documentation for MTM - -claims are documented as they are in progress
-follow-up/completion date
-select a date to follow-up
-enter final completion date when claim is finished
-encounter notes
-use to document all contact attempts, conversions, recommendations, etc
-start in note with date ...
Class 1 Recall - -means that there is a reasonable chance the recalled product will cause serious
adverse health consequences or death
-6 months to 1 year (detailed on recall notice)
-make an attempt to contact all patients with 24 hours
-recall sign off sheet with 10 days
-24 hrs to respond to recall
Class II Recall - -means that the recalled product could cause temporary or medically adverse
consequences or that the probability of serious health consequence sis remote
-respond to recall with 5 business days
Comprehensive Medical Review (CMR) - A sit-down review between the pharmacist and patient
going over their complete medical history. They'll update medical list and medical conditions
Contact Manager claims - -shouldn't be in there for more than 7 days
Contact Manager Report - this report identifies items that may have already been filled and
therefore need to be removed from contact manager queues
corporate express - -new patient info pads
-PSE registry sig log
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