CMA EXAM 1 (I,II,III) QUESTIONS AND ANSWERS
Which of the following words best describes a medical assistant who works effectively
as a team member in the medical office? - Answers -accountable
Accreditation may be defined as - Answers -A process in which recognition is granted to
an education program
Which one of the following organizations declared medical assisting an allied health
profession? - Answers -U.S. Department of Health, Education, and Welfare
Which of the following organizations offers the Registered Medical Assistant credential?
- Answers -AMT
The CMA and RMA examinations cover all of the following distinct areas of knowledge
except - Answers -criminal justice
Which of the following professional attributes indicates the ability to identify with
someone else's situation? - Answers -empathy
The goal of the 1996 AAMA Role Delineation Study was to - Answers -revise and
update the standards used for the accreditation of medical assisting programs
The initials "RMA" listed after a medical assistant's name indicate - Answers -
credentials
After you become a certified clinical medical assistant (CCMA), how often is
recertification required? - Answers -every 2 years
Which of the following terms refers to legal, mental, or moral responsibility? - Answers -
accountability
All of the following provide a certification examination for medical assistants, except -
Answers -NAHP
Which of the following terms refers to the responsibility for moral and legal requirements
of patient care? - Answers -accountability
The CCMA exam consists of how many questions? - Answers -150
For obtaining recertification for the CMA, how many continuing education units (CEUs)
over a five-year period are required? - Answers -60
Which of the following is the correct website address for the AMT? - Answers -
www.americanmedtech.org
, Which of the following is the most important element in providing superior customer
service to patients? - Answers -integrity and honesty
How many multiple-choice questions are given to certify as an RMA? - Answers -210
Which of the following is not a clinical specialty for medical assistants? - Answers -
patient educator
Clinical medical specialties for medical assistants include CPR instructor, phlebotomist,
histologic technician, and surgical technologist.
Which of the following organizations formed a committee to revise and update
standards used for accrediting medical assistant programs? - Answers -AAMA
How many years are the CCMA credential good for? - Answers -two
Which of the following is the fee for membership in the AAMA? - Answers -$125
During an examination, excessive concentration on the computer monitor causes eye
strain, resulting in which of the following? - Answers -headache
Which of the following organizations is for-profit? - Answers -NHA (National
Healthcareer Association)
Which of the following is the website address for The American Registry of Medical
Assistants? - Answers -http://arma-cert.org
What is the fee for CCMAs to take the medical assistant certification exam? - Answers -
$149
When should an initial performance evaluation be given for a new employee? - Answers
-within 90 days
Which of the following behaviors might be displayed by a medical assistant who is
behaving unprofessionally? - Answers -using a term of endearment when talking to a
patient
Which of the following terms describes behaving courteously, conscientiously, and in a
generally businesslike manner? - Answers -professionalism
The most important elements in providing superior customer service to patients are -
Answers -integrity and honesty
Which of the following constitutes unprofessional behavior when interacting with an
externship preceptor? - Answers -arguing
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