medical administrative assistant - correct answer ✔✔has been carefully chosen to identify an individual
who serves patient and organizational needs by performing a huge variety of office support or business
functions within a health care organization
medical assistant - correct answer ✔✔administrative responsibilities are also part of another multi-
skilled position
empathy - correct answer ✔✔means that an individual has a deep understanding of what another
individual is experiencing
compassion - correct answer ✔✔display genuine care and concern for people
confidentiality - correct answer ✔✔a legal expectation in the medical office that now is mandated under
the Health Insurance Portability and Accountability Act (HIPAA)
student portfolio - correct answer ✔✔the information gathered that can be later presented to a
prospective employer
certified professional coder (CPC) - correct answer ✔✔a professional who performs diagnosis and
procedure coding in a physician-based setting
certified coding specialist-physician based (CCS-P) - correct answer ✔✔a coding certification awarded by
the American Health Information Management association
certified medical transcriptionist - correct answer ✔✔a medical transcription certification awarded by
the Association for Healthcare Documentation Integrity
certified professional coder - payer (CPC-P) - correct answer ✔✔a coding certification awarded by the
American Academy of Professional Coders
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