MNB1601 ASSESSMENT 4 SEM 2 OF 2024 EXPECTED QUESTIONS AND ANSWERS
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Course
Business Management IB (MNB1601)
Institution
University Of South Africa (Unisa)
THIS DOCUMENT CONTAINS MNB1601 ASSESSMENT 4 SEM 2 OF 2024 EXPECTED QUESTIONS AND ANSWERS. USE IT CORRECTLY AS A GUIDE AND FOR PRACTICE TO SCORE ABOVE 80%
Started on Monday, 5 August 2024, 8:06 PM
State Finished
Completed on Monday, 5 August 2024, 8:16 PM
Time taken 9 mins 52 secs OSCAR THE TUTOR
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Question 1 For the revamp and extension of the terminal building at OR Tambo International, a
Correct _____________ process was used.
Mark 1.00 out
of 1.00 Select one:
Flag a. batch
question
b. project
c. jobbing
d. mass
The correct answer is: project
Question 2 During which stage in the design of products and services will provision of the
Incorrect product and/or service be made less expensive and easier?
Mark 0.00 out
of 1.00 Select one:
Flag a. Prototype and final design
question
b. Evaluation and improvement
c. Preliminary design
d. Screening process
The correct answer is: Evaluation and improvement
Question 3 During 2019, a new 22,700m² food production facility belonging to In2food was
Correct opened in the OR Tambo Special Economic Zone in Johannesburg. Described as
Mark 1.00 out
the largest and most diverse ultra-fresh food facility of its kind in the southern
of 1.00 hemisphere, and the second largest C02 refrigeration facility in the world, the new
Bonaero site created 600 new jobs. Should the Bonaero site make use of standard
Flag
question operating procedures which encourages smaller, incremental changes to take place
in the functioning of the operations process, which approach to improvement has
In2Food taken?
, Select one:
a. Breakthrough improvement
b. Business process re-engineering
c. Kaizen improvements
d. Fundamental improvements
The correct answer is: Kaizen improvements
Question 4 Which one of the following is a reason why operations management is considered
Correct important for a business?
Mark 1.00 out
of 1.00 Select one:
Flag a. Operations management can decrease productivity.
question
b. Operations management can help a business satisfy the needs of
employees more effectively.
c. Operations management can be decisive for the specific reputation of the
business.
d. Operations management can be decisive for the general reputation of
the business.
The correct answer is: Operations management can be decisive for the general
reputation of the business.
Question 5 The Cure Day Hospital Somerset West is a new state-of-the-art healthcare facility in
Incorrect the Helderberg area offering same-day surgical procedures by qualified doctors and
Mark 0.00 out
assisted by dedicated and qualified nursing staff. The recovery wards, examination
of 1.00 rooms and operating theaters used by the hospital forms part of which element of
the transformation model?
Flag
question
Select one:
a. Environment
b. Aids
c. Transformation process
d. Outputs
The correct answer is: Aids
,Question 6 Which one of the following represents an input for an airline which makes
Correct transformation possible?
Mark 1.00 out
of 1.00 Select one:
Flag a. Passengers
question
b. Change of location of passengers
c. Passengers at new destinations
d. Pilots and cabin crew
The correct answer is: Pilots and cabin crew
Question 7 First National Bank is one of South Africa’s ‘big four’ banks and is known as South
Incorrect Africa’s best digital bank. FNB can be classified as a _______________ .
Mark 0.00 out
of 1.00 Select one:
Flag a. combination service
question
b. professional service
c. service shop
d. mass service
The correct answer is: service shop
Question 8 _______________ involve a package of products and services; for example the
Incorrect tangible physical object such as a car (if a product is involved) or the intangible
Mark 0.00 out
object such as a visit to the theatre (if a service is involved).
of 1.00
Flag Select one:
question a. Designs
b. Concepts
c. Components
d. Benefits
The correct answer is: Concepts
, Question 9 Digital technologies such as the Airplane Information Management System (AIMS)
Correct tie airplane systems together with a microprocessor and software. AIMS is an
Mark 1.00 out
example of process technology that performs a variety of tasks that were
of 1.00 previously performed manually. To perform the tasks involved in process
technology effectively the operations manager needs to do certain tasks. How
Flag
question many of the following are such tasks?
a) Decide which technology or technologies to use
b) Integrate the new technology with existing operations activities
c) Continually monitor the performance of the technology
d) Upgrade or replace the technology
Select one:
a. One
b. Two
c. Three
d. Four
The correct answer is: Four
Question 10 South Africa Airways (SAA) strives for low variability in respect of times of
Correct scheduled departures to various destinations. Lower variability is the positive result
Mark 1.00 out
of doing things _________________ .
of 1.00
Flag Select one:
question a. right the first time
b. fast
c. better
d. right every time
The correct answer is: right every time
Question 11 Sesona owns a web design agency and uses information gained from Google
Correct searches to inform her business decisions. Information is a/an ____________ in
Mark 1.00 out
Sesona’s transformation model.
of 1.00
Flag Select one:
question a. material
b. aid
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