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CHL IAHCSMM CHP 13-17 questions and answers verified answers||Latest 2024/2025
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CHL IAHCSMM CHP 13-17 questions and answers verified answers||Latest 2024/2025
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CHL IAHCSMM CHP 13-17random sampling can help identify quality issues - ANStrue
change and improvement are the same - ANSfalse
a quality program should be - ANSproactive
some processes for improvement potential include all of the following except - ANSsupply cost
the most commonly utilized process improvement techniques include all of the following except -
ANSdashboard analysis
when problems occur, the cause is most often the process not the people - ANStrue
a quality that focuses on developing near- perfect products and services - ANSsix sigma
giving a very dissatisfied client a chance to help improve the system is often the best way to get
the buy-in of many departments - ANStrue
random sampling would be a good way to ascertain the quality of case carts - ANStrue
there are three basic types of errors; inadvertent errors, incompetence errors, and -
ANSintentional errors
refers to studying your own facility's or department's processes to seek identify possibilities for
improvement - ANSinternal benchmarking
the process of using a computer input device to load information from bar codes directly into a
computer system - ANSoptical scanning
numerous machine-readable rectangular bars and spaces arranged in a specific way to
represent the numbers, letters, and other symbols used to identify a product - ANSbar code
external bench marking roadblocks include all of the following except - ANSlack of computer
technology
to identify and analyze best practices to discover areas of and processes for performance
improvement - ANSbench marking
all bench marking processes are helpful to cs department - ANSfalse
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