A patient approaches the reception desk and the medical assistant is on the phone. The medical
assistant should - correct answer ✔✔The medical assistant needs to ask the patient on the telephone to
hold one moment, greet the patient in the office and then resume the telephone conversation
When calling patients from the waiting room, the medical assistant should - correct answer ✔✔call the
first and last name
When registering a patient, the medical assistant should ask the patient for the following - correct
answer ✔✔Insurance information and valid ID
When mailing reminders to patients to return to yearly physicals, the reminders are usually mailed -
correct answer ✔✔monthly
Wave scheduling - correct answer ✔✔A certain # of patients are scheduled to arrive at the same time
and are seen in which the order they arrive.
The classification of mail in which a letter is usually received overnight to local cities and second-day
service nation wide is - correct answer ✔✔first class mail
The letter style in which the letterhead may be centered but all other lines are left justified is known as -
correct answer ✔✔full block style
What is the function of the cerebrum - correct answer ✔✔The cerebrum controls and coordinates
voluntary movement and balance.
Beginning from the outside, what is the order of the layers of bone? - correct answer ✔✔The
periosteum is the outer covering of the bone; the compact bone is the hard thick layer; the cancellous
bone is the spongy type of bone; and the bone marrow is the innermost part of the bone and produces
blood cells.
, What position is the diaphragm in when the lungs are filled with air? - correct answer ✔✔contracted
Rods and cones perform what function within the eye? - correct answer ✔✔The rods are responsible for
both night and peripheral vision while the cones are responsible for detailed and color vision.
What is the visceral serosa? - correct answer ✔✔The visceral serosa covers the internal organs while the
meninges cover the brain and spinal cord.
What constitutes one cardiac cycle? - correct answer ✔✔The cardiac cycle includes one contraction of
the atriums, then one relaxation, and one contraction and relaxation of the ventricles.
Which of the following colors represent the right arm and left arm limb leads? - correct answer ✔✔The
limb lead colors are white for the right arm and black for the left arm.
What is an artifact? - correct answer ✔✔An abnormal marking on the EKG
What is the normal size of EKG graph paper? - correct answer ✔✔Normal EKG graph paper is plotted in
squares which are 5 x 5 mm.
Where is the V1 lead located when performing a standard 12 lead EKG? - correct answer ✔✔Fourth
intercostal space at the right sternal border
Augmented leads are also known as - correct answer ✔✔Augmented leads are also known as unipolar
leads because they measure toward only one electrode on the body.
What is the triangle formed by three of the limb leads and used to determine the first six leads of a 12
lead EKG? - correct answer ✔✔Einthoven's Triangle is an imaginary triangle which is formed by the three
limb leads (left arm, right arm, and left leg) and measures the first six leads of the standard 12 lead EKG.
The right leg is used as a ground.
Where is the anterior axillary line located? - correct answer ✔✔The anterior (front) axillary (armpit) line
is an imaginary line in the front of the armpit and used to determine EKG lead placement.
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