"The totality of features of a product or service that
bear on its ability to satisfy stated or implied needs" - answerQuality
"Meeting or exceeding the needs of the customer" - answerQuality
"Do it right the first time" - answerQuality
Quality in construction is more than - answersupplying the
right materials.
High level of workmanship - answerQuality
Finishing on time - answerQuality
Enforcing safety during construction and after completion - answerQuality
No claims or litigation - answerQuality
Finishing within budget - answerQuality
The properties that define the nature of a product including
dimensions, color, strength, temperature, appearance, etc. - answerQuality
Characteristics
The specification of the desired standards for quality
characteristics along with the tolerances or range of
acceptable variations - answerQuality of Design
The degree to which the physical work produced conforms
to the desired standards - answerQuality of Conformance
Quality in construction involves: - answerQuality Assurance
Quality Control
Acceptance
Good management practices - answerQuality Assurance
The documentation or information necessary to verify that all steps in the
, procedure have been completed satisfactorily - answerAcceptance
Inspections and sampling process - answerQuality Control
Setting specific standards for construction performance in plans and specs,
measuring variances from the standards, taking action to correct or minimize
adverse variances, and planning for improvements to conform to the
standards - answerQuality Control
Applying standards and procedures to ensure the final product meets or
exceeds the desired performance criteria - answerQuality Assurance
Records of tests and inspections, accurate installation per design and scope,
etc. - answerAcceptance
The planned and systematic actions necessary to provide
confidence that a product or facility will perform as it should
once it is in service - answerQuality Assurance
Quality Assurance Assures - answerconsistently high quality work
Involves economic studies for selecting materials and methods - answerQuality
Assurance
Makes certain the design adheres to codes and regulations - answerQuality Assurance
Makes sure construction is performed according to the specifications
and contract documents - answerQuality Assurance
Quality Assurance Responsibility - answerOwner
Quality assurance starts - answerat the company level
• Hiring qualified employees and retaining them - answerGood organizational
management practices and systems
Enforcing a formal safety program - answerGood organizational management practices
and systems
• Providing additional education and training to employees - answerGood organizational
management practices and systems
• Incentivizing employees for outstanding work - answerGood organizational
management practices and systems
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