Medical Office Management Study Quizzes and 100% Correct Answers
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Course
Medical Office Management
Institution
Medical Office Management
The abuse or overuse of managerial power can lead to _______ of the manager. -
Answer distrust
The best leaders will use ________ of leadership style(s). - Answer a combination
When managers use rewards to exact better productivity from their employees, they
are exercising a form of ________ ov...
Medical Office Management Study Quizzes
and 100% Correct Answers
The abuse or overuse of managerial power can lead to _______ of the manager. -
Answer distrust
The best leaders will use ________ of leadership style(s). - Answer a combination
When managers use rewards to exact better productivity from their employees, they
are exercising a form of ________ over their employees. - Answer power
For a medical office to run at its most efficient level, the staff must work as a(n)
________. - Answer team
Physicians typically use ________ to assist with handling legal documents and issues -
Answer attorneys
________ leaders are very open with the staff. - Answer Permissive
Employees will always look to feel that they are being compensated sufficiently for the
amount of work they ________. - Answer produce
The size of a group can ________ the dynamics of how it will work. - Answer greatly
affect
You may find in a medical office that has employees who are strictly clinical and
employees who are strictly clerical, that instead of working as one whole team, the
, tendency for these groups is to divide themselves into two ________ teams. - Answer
separate
All of the following are suggested ways to advertise for open positions EXCEPT
a. placing newspaper and trade journal ads.
b. utilizing employment agencies.
c. using word of mouth by informing patients.
d. joining professional organizations. - Answer using word of mouth by informing
patients.
The ________ roles of a team may include the harmonizer, the compromiser, and the
follower. - Answer nurturing
31. The office manager acts as the ________ for the business activities conducted in the
office. - Answer coordinator
Compliance with decisions is much greater when ________ have had the opportunity to
participate. - Answer employees
Which of the following is NOT a typical responsibility of an office manager to his/her
physician/employer?
a. Increasing the efficiency of the office
b. Managing the physician's calendar
c. Assisting with meetings
d. Helping to diagnose illnesses - Answer Helping to diagnose illnesses
An office manager can often gain a great deal of ________ from his or her employees
through empathy. - Answer loyalty
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