A new client has asked you to review their QBO company, which was set up by their previous
bookkeeper. You start by looking at the client overview screen. If QBO was set up correctly, what figure
should you expect to see in the Opening Balance equity account balance? - A balance of zero
For clients with a QuickBooks Online Plus account, what's the maximum number of billable users? - 5
Your client needs a QBO solution that includes tracking for Sales, Sales Tax, and Inventory. What is the
minimum subscription level in QBO you would recommend? - Plus
You want to add an app to your firm's books in QBO Accountant. Which 2 levels of account user can add
apps? - Full access team user, Firm Primary Admin
Which 2 of these statements about setting up and editing a chart of accounts are correct? - Account
names can be edited
Deactivated accounts can be reactivated
Your client has noticed a duplicate transaction in the bank feed. What advice would you give them? -
You need to exclude the transaction if it's a duplicate because it'll cause the bank balance and reports to
be incorrect.
Which tab in QBO Banking shows the bank data that has not yet been accepted into QBO? - For Review
You need to add a gift basket with a collection of beauty products to your client's list of Products and
Services. Which item type would you assign this to in QBO? - Bundle
Which 3 of these steps should you complete before you close a client's books? - Reconcile all bank and
credit card accounts
Substantiate all balance sheet accounts
Review the profit and loss accounts
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