Which recruiting source would be the most effective way to extend the employment brand for a global
enterprise? - Online social networks and blogs
During an interview, when is it appropriate to ask candidates about any outcome they might consider a
failed performance? - Always; failures contribute to learning
A manager and an employee are working together to develop objectives and goals for the employee to
attain. Which phase of the employees life cycle does this represent? - Performance management
A bona fide occupational qualification (BFOQ) is a job criterion that employers can use to hire a
foreigner. To use the BFOQ defense, what must employers prove? - That local employees can not
perform the key duties required by the job.
What is the primary purpose of employer branding? - To establish the organization as an employer of
choice.
In global staffing, why is it important to use a common approach for analyzing and describing job? - It
facilitates communication and decision making about jobs.
Why is it important to have well-written, accurate, and current job descriptions? - They can provide a
basis job-related performance standards.
What on boarding activity would be the best way to help a management new hire understand and
navigate the cultural and political landscape of the organization during the first 90 days on the job? -
Fostering organizational relationships and providing frequent opportunities for open discussions.
Why is an organization using PEST analysis data much more likely to have successful talent acquisition
and retention? - The PEST data helps to adapt to environmental realities.
In his curriculum vitae (CV), a well qualified applicant takes a lot of credit for team initiatives. What
should HR do? - Consider scheduling a screening interview.
,Which characteristic is representative of an ethnocentric approach to global staffing? - Headquarters-
country staffing policies are replicated in each country.
What is a traditional measure of recruiting costs? - Cost of hire
What recruitment method would best support an organization's attempts to attract Generation Y
applicants? - Social media
An organization treats each of its subsidiaries as its own entity. Local personnel manage the operation,
and there is little cross-border movement of talent. In terms of its staffing, this is an example of what
type of organization? - Polycentric
An organization is expanding operations into a new country. What acronym best describes the factors to
consider during environmental scanning and strategic planning? - PEST Analysis
What type of survey usually has the highest response rate among knowledge workers? - Online surveys
An annual workplace survey shows a significant decline in overall employee satisfaction rates across
departments. What should management do? - Schedule group interviews to gather more qualitative
data.
An employer wants to survey employees on current safety procedures to determine if they have ideas
on how to improve overall safety in the workplace. What type of survey would the employer conduct? -
Employee opinion survey
An organization has experienced significant turnover among its creative writers. During exit interviews,
the writers have expressed dissatisfaction with rigid starting times, a lack of recognition for their work,
and poor communication between managers and employees. What measure could the organization take
immediately to address some of the concerns? - Flextime
What approach to employee engagement is evident in emergency child-care programs, job sharing, and
limits on overtime? - Work/life programs
, An organization recently changed its employee benefits package and has decided to measure employee
satisfaction. What action should the employer take before administering an employee survey? - Share
survey goals with employees.
A manufacturing organization's office employees are arriving late to work on a consistent basis. A focus
group survey is conducted, and it appears that the employees' morning commute has changed
significantly due to highway construction and the opening of new businesses. Which is the best strategy
the organization should use to correct the problem? - Introduce a flextime policy with bandwidth hours.
Financial planning, legal assistance, and tuition assistance programs are just a few examples of what
type of work/life program? - Employee assistance
What is the probable outcome of measuring employee attitudes through an annual survey? - The survey
can reveal problems that might go unreported.
HR is trying to better understand the indirect costs associated with organizational turnover. The
employee engagement survey is coming up. What should HR try to assess as part of the survey? -
Employee morale
During global recruiting, which factor is likely to appeal to the greatest number of candidates? - Trust in
leadership
In which type of culture may employee surveys be less acceptable? - Hierarchical
A manager in the IT department does not identify high-potential employees. As a result, many
employees leave the company. What would be the best first step in solving the problem? - Counsel the
manager on the importance of employee retention.
How will measuring revenue per employee help HR better understand the level of employee
engagement? - A decrease in revenue per employee may correlate with lower employee engagement.
Autonomy, mastery, and purpose are three elements of which type of motivational theory? - Intrinsic
motivation
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