SMART goals should have which of the following characteristics? - Specific, Measurable, Achievable,
Relevant, Timely
When performing a cost-benefit analysis of a proposed project, what is a project worker's salary an
example of? - A cost
Which of the following is a tool from the Six Sigma approach? - Value stream mapping
An organizations overall attitude towards dress code, working remotely, social retreats for employees,
and designated break times can be best described as which of the following? - Corporate Culture
Which components of a SWOT matrix examine influences that are EXTERNAL to the organization? -
Opportunities and threats
Which components of a SWOT matrix examine influences that are INTERNAL to the organization? -
Strengths and weaknesses
Which of the following data collection methods require the services of a skilled facilitator? - Focus
Groups
What does it mean when a process has been validated? - That process inputs are tightly-controlled and
produce the same desired output each time the process takes place.
What is the practice of benchmakring - Comparing an organizations inactivates and outcomes against
competition and/or industry standards.
What is confirmation bias? - The human tendency to seek, favor or influence data to match personal
preferences or an established hypothesis.
, When working with multiple stakeholders who have varied interest, what is the best way to propose and
develop a new initiative? - Select an overlapping interest that could have a feasible solution.
Self-awareness, social awareness, relationship management and self-management are components of
which of the following? - Emotional Intelligence
What factors does a PESTLE analysis take into consideration? - Political, economic, social, technological,
legal and environmental trends that influence the project.
What is the purpose of a root cause analysis? - To determine the foundation-level reason as to why an
overarching issue is occurring.
What are two popular search tools to find peer-reviewed, evidence-based research? - Google Scholar
and PubMed
Meeting, learning from, and socializing with colleagues within and outside of one's organization is
known as which of the following practices? - Networking
An HR team is a developing a budget for a hiring campaign. The associated costs include marketing
materials; a venue rental for a hiring fair; and the time, labor and salaries of the staff who will work at
the fair. What types of costs are these? - Direct Costs
Each fiscal quarter within a fiscal year is an example of what? - A milestone
ADDIE stands for - Analysis
Design
Development
Implementation
Evaluation
ADR stands for - Alternative Dispute Resolution
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