MGT 336 Exam 1 || A+ Verified Solutions.
Organizational behavior correct answers A field of study that investigates the impact that
individuals, groups, and structure have on behavior within organizations, for the purpose of
applying such knowledge toward improving an organization's effectiveness.
Basic OB Model correct answers inputs, processes, outcomes
Inputs correct answers diversity, personality, values, group, structure, group, roles, team,
responsibilities, structure, culture
Processes correct answers Emotions and moods, motivation, perception, decision making,
communication, leadership, power and politics, conflict and negotiation, human resource
management, change practices
Outcomes correct answers attitudes and stress, task, performance, citizenship, behavior,
withdrawal behavior, group cohesion, group functioning, productivity, survival
________ can influence inputs the future correct answers Outcomes
Video: Google on people analytics correct answers created an algorithm for promotion,
unpopular, managers wanted ownership of promotions
average manager ranks: correct answers 1. Traditional mgt, 2. Communication, 3. HRM, 4.
Networking
successful manager ranks: correct answers 1. Networking, 2. Communication, 3. Traditional
management, 4. HRM
Effective managers ranks: correct answers 1. Communication, 2. HRM, 3. Traditional Mgt, 4.
Networking
independent variable correct answers Predictor, The variable expected to account for or cause the
dependent variable
dependent variable correct answers Criterion, an outcome measure or something affected by the
independent variable
Amt of pay->job satisfaction correct answers Independent->dependent
common dependent variables (outcomes) correct answers Performance, productivity, quality,
satisfaction, commitment, company culture, turnover behavior
Common independent variables (causes) correct answers Initiative, training, job demand,
benefits, insurance, upward mobility, relationships, leadership
, Moderators correct answers A contingency or "it depends on" variable
lab vs field experiments correct answers Lab: more control (internal validity)
Field: more generalizable (external validity)
Valid correct answers Trustworthy conclusions
reliable correct answers Stable and consistent
Generalizable correct answers Apply to other groups
Correlations provide evidence of correct answers Validity
Proving causation requires: correct answers 1) correlation
2) temporal precedence
3) elimination of alternative explanations
Three components of an attitude correct answers Cognitive
Affective
Behavioral
Cognitive = correct answers evaluation, my supervisor gave a promotion to a coworker deserved
it less than I did. My supervisor is unfair.
Affective= correct answers feelings, I dislike my supervisor
Behavioral= correct answers Action, i'm looking for other work; I've complained about my
supervisor to anyone who would listen
Cognitive dissonance theory correct answers the theory that we act to reduce the discomfort
(dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For example, when
our awareness of our attitudes and of our actions clash, we can reduce the resulting dissonance
by changing our attitudes
In a direct relationship, attitude predicts correct answers behavior
In a mediated relationship, attitude predicts correct answers Behavioral intention, which predicts
behavior
__________ is closer to intention, intention is closer to ________. correct answers Attitude,
behavior
Moderating variables of attitude correct answers Attitudes, importance, presence of social
pressures, direct experience with the attitude
Cognitive dissonance inclass example correct answers Big Bang Theory: Spock's napkin
