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2024 CMAA NHANOW CERT QUESTIONS WITH COMPLETE SOLUTIONS!!
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2024 CMAA NHANOW CERT QUESTIONS WITH COMPLETE SOLUTIONS!!
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Name: Score:77 Multiple choice questions
Term 1 of 77
which of the following is required to establish medical necessity on the patient encounter form?
procedure code
pos code
account number
diagnosis code
Term 2 of 77
A provider is called out of the office for an emergency while patients are in the waiting room.
After informing the patients, which of the following is an appropriate way for the medical
administrative assistant to manage the patients?
ask the patients to wait longer without any updates
tell the patients to go to a different clinic without rescheduling
offer the patients a discount on their next visit
reschedule the appointments before the patients leave
Term 3 of 77
Which of the following documents identifies which procedures are allowed if a patient becomes
unable to communicate medical decisions?
mandatory report
assignment of benefits
advance directives
claim adjustments
,Term 4 of 77
A patient presents with chest pain, shortness of breath, heartburn, jaw pain, and syncope. Which
of the following conditions might the patient be experiencing?
catastrophic illness
heart failure
heart attack
stroke
Term 5 of 77
Which of the following actions is the Medical Administrative Assistant first priority when pulling
Daily Charts?
review the appointment schedule
place the charts in the appropriate exam rooms
review the charts for accuracy
arrange the charts sequentially
Term 6 of 77
Which of the following establishes the units used to determine Medicare fee schedules based on
overheard expenses, amount of work involved, and cost of malpractice insurance?
usual, customary, and reasonable (ucr)
gather current demographic and insurance information
relative value unit (rvu)
resource-based relative value scale (RBRVS)
, Term 7 of 77
a medical administrative assistant discovers two charts that they suspect are for the same person.
which of the following are two identifiers the assistants should check to ensure the two charts are
for the same person?
patients address and phone number
patients first name and social security number
patients blood type and allergies
patients last name and date of birth
Term 8 of 77
A medical administrative assistant is creating an appointment for a patient. Which of the following
actions should the assistant take first?
add the date to the photocopy of the card
confirm the patient or caller's identity
medical records release form is provided to the patient at check-out and is signed by the
patient to authorize losure of previous health history documents
contact the referring provider
Term 9 of 77
Certificate of mailing
certificate of mailing provides evidence of mailing
account aging
patients last name and date of birth
reschedule the appointments before the patients leave
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