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NHA CMAA PRACTICE EXAM 2024 QUESTIONS & ANSWERS SOLVED 100% CORRECT!!
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NHA CMAA PRACTICE EXAM 2024 QUESTIONS & ANSWERS SOLVED 100% CORRECT!!
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Name: Score:118 Multiple choice questions
Definition 1 of 118
An MA discovers an error in an EMR from a previous visit. Which of the following actions should
be taken?
leave the information in the EMR because it is a past visit
delete the error and add the correct information to the notes
make a new entry in the EMR with correct information
highlight the error in order for the provider to identify it
Definition 2 of 118
Which of the following information is included in an explanation of benefits (EOB)?
NPI number
employer ID
remaining deductible
claim adjustments
Definition 3 of 118
A 3rd-party payer is requesting documentation to support billed services. Which of the following
is the appropriate documentation you should forward to them?
notice of privacy practices (NPP)
disclosure form
progress notes
patient registration form
,Definition 4 of 118
Which of the following forms is used to submit health insurance claims for a provider's office?
UB-04
CMS-1500
DE 2501
CMS-1490S
Definition 5 of 118
Which of the following needs to be secured with a lock and key during closing procedures at the
end of each day?
exam rooms
scheduling book
bank deposit slip
provider prescription pads
Definition 6 of 118
Which of the following is an abbreviation for an electroencephalogram?
EKG
EEG
ECG
EBB
,Definition 7 of 118
When a patient requires a diagnostic procedure, which of the following is required?
written order from the provider
referral form
insurance request form
written letter of release from the patient
Definition 8 of 118
Which of the following classes of mail provides the greatest security for items that have monetary
value?
first-class mail
registered mail
priority mail
certified mail
Definition 9 of 118
Which of the following actions is necessary if a prescribed CPT code is not listed on the
preprinted patient encounter form?
enter the most common procedural code used in the office
upcode the prescribed procedure and select it on the form
use the code on the patient's previous encounter form
manually add the procedure code to the form
, Definition 10 of 118
When creating a reception area for a pediatric clinic, which of the following items should the MA
include?
accessible coffee and tea
artificial plants and floral arrangements for aesthetics
stuffed animals and small building blocks
scented candles to mask odors
Definition 11 of 118
A patient cancels a standing appointment due to a serious illness. Which of the following actions
should the MA take?
add a note in the medical record about the illness and inform the provider of the patient's
condition
add a note in the medical record about the illness and cancel the patient's future
appointments
add a note in the schedule about the illness and write the patient a letter about the missed
appointment
add a note in the schedule about the illness and inform the insurance carrier of the patient's
condition
Definition 12 of 118
Which of the following actions is appropriate for a MA to take when processing incoming mail?
open and organize the provider's mail
shred unwanted mail
file incoming lab results as soon as they are received
discard duplicate medication samples
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