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WGU D351 v2 All topics study guide
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WGU D351 v2 All topics study guide
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WGU D351 V2 ALL TOPICS STUDYGUIDE WITH COMPLETE SOLUTIONS
yWhat role does the planning function of human resource management play within organizations? - The
planning function of human resource management involves two major activities: strategic planning, and
short- and medium-range planning. Such strategic objectives may include increasing market share,
revenue growth, product or service diversity, and profit margins, as well as planning for financial
obligations and other eventualities.
What role does the staffing function of human resource management play within organizations? -
recruiting job applicants (also known as candidates), and then selecting the most appropriate applicants
for the available jobs.
What are the types of employee compensation? - direct and indirect compensation
What is the role of performance appraisals? - A performance appraisal (also known as a performance
review, performance evaluation, or career development discussion) is a method by which an employee's
job performance is evaluated.
How does HRM enhance human potential? - HRM field has seen a substantial interest in both formal and
informal training and development.
HRM's work on improving the workplace environment focuses on what two environments? -
implementing productivity improvement programs as well as improving health and safety at work
What must management be aware of in order to maintain effective work relationships? - After an
organization has hired the employees it needs, it must foster a positive workplace environment. In
addition to compensation and a healthy and safe environment, firms must provide conditions that will
make it attractive for employees to stay.
What impact has globalization had on HR practices? - organizations become more global, it is essential
that organizations develop and implement HRM policies with international applicability, also making
them relevant to employees from diverse cultures and backgrounds
What are the four implicit HR objectives? - improve productivity, improve quality of work life,ensure
legal compliance, and foster ethical behavior.
How can HR managers make a significant contribution toward productivity improvements? - work
organization and design
How do organizations improve the quality of work life? How have employees' attitudes regarding
involvement with their work shifted? - most employees today desire more autonomy and a chance to
make a greater contribution to the organization. employees today prefer a greater level of involvement
with their work
, Why is it important that HR mangers and personnel be familiar with the laws and regulations? - laws
impact nearly all functions and activities with which HRM is involved, HR managers and personnel must
be familiar with regulations affecting hiring and pay decisions, promotion activities, health and safety
considerations, and labor relations.
Define the term "moral philosophy." - refers to the principles, rules, and values that individuals use in
deciding what is right or wrong.
How can HR professionals create a culture where ethical behavior is encouraged? - "creating a positive
work environment, hiring ethical individuals, providing ethical training, labeling and modeling ethical
behavior, creating a well-defined code of ethics, establishing an open-door policy, and providing an
employee assistance program (EAP)."
Define the term "business ethics." - the values and principles that are used to evaluate whether the
collective behavior of members of an organization is appropriate
What are the six major trends have been identified as influencing the work environment? - increased
competition, the costs and benefits associated with HR utilization, productivity changes (resulting from
changes in technology, capital investment, the 2008-2014 recession, capital utilization, outsourcing, and
government policies), the increasing pace and complexity of social, cultural, legal, demographic, and
educational changes, the symptoms of dysfunction in the workplace, and societal trends of the 21st
century
Internal Environment: Define "culture" and identify who shapes an organization's culture. - represents
the organization's value system. Top management shapes a companies culture
Internal Environment: Define technology. - generally refers to the equipment and knowledge used to
produce goods and services, and the definition of technology may vary greatly by industry
Internal Environment: How does technology influence an organization's structure? - with technology and
computers, close supervision of employees is unnecessary. Furthermore, technology allows work to be
performed during non-traditional hours, away from physical manufacturing plants and offices. With
technology we can see a reduction in the work force.
Internal Environment: Organizational size is an important factor in determining ________________. - HR
activities
External Environment: How does the economy influence HR activities? - A strong economy tends to
decrease unemployment, increase wages, make recruitment more competitive, and increase the
desirability of training. On the other hand, a weak economy tends to increase unemployment, diminish
wage demands, make recruitment less competitive, and reduce the need for training and development
of current employees.
External Environment: How does international competition influence HR activities? - Corporations forced
to be more competitive, HR policies and practices change significantly
Define the term "SWOT". - SWOT is an acronym that stands for strengths, weaknesses, opportunities,
and threats.
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