IAHSS Exam with Complete Solutions
Graded A+ 2024 New Update
Which of these is an operational function of security officers during emergency
situations? - Answer-Crowd control
Which of these are required in exercising the organization's emergency management
plan? - Answer-Two exercises yearly
Which of these does The Joint Commission deem a critical area of the emergency
management plan? - Answer-Communication
Which of these is NOT a community planning partner regarding the healthcare
organization's emergency program? - Answer-Local TV station
Which of these is an example of an internal event that could affect your medical center?
- Answer-Loss of electricity
During a disturbance, which of these is a critical action to be taken by the facility? -
Answer-Control access and validate all entering the building as necessary
Who should handle any demonstrator action on public sidewalks or streets? - Answer-
Local law enforcement
Which of the following is NOT a valid assumption when developing a plan for response
to a civil disturbance? - Answer-Outside services such as transportation and deliveries
will not be affected
Which of the following best describe de-escalation techniques: - Answer-Use listening
skills and respond in a way that shows empathy
A protection order is designed to do what? - Answer-Provide a legal mechanism to
enforce no contact between victim and assailant and protect the physical well being of
the victim
Which answer best describes security's role in a workplace violence program? -
Answer-Workplace violence programs are a partnership between security and many
other healthcare disciplines
Security officers face sanctions under criminal law if they violate the constitutional or
civil rights of a party or engage in criminal acts. The sanctions are in which two areas? -
Answer-Constitutional and Civil Rights
,Which of the following is a physical environment consideration, as defined by the Joint
Commission? - Answer-Life safety
Which organization requires the hospital to train forensic staff? - Answer-The Joint
Commission (TJC)
You cannot effectively patrol a facility unless you are: - Answer-Are prepared
Which organization developed a code of ethics for healthcare security? - Answer-
International Association for Healthcare Security and Safety (IAHSS)
The best way to avoid loss of patient valuables is: - Answer-Discourage from bringing
valuables into the facility
Which of the following do NOT regulate and accredit healthcare facilities? - Answer-
International Association for Healthcare Security and Safety (IAHSS)
The areas with the highest potential for hostage taking are: - Answer-Administration,
Emergency Department, Obstetrics, Pharmacy
The security department is considered which type of department? - Answer-Support
Which of the following defines vulnerability? - Answer-Something with the potential to be
physically wounded or open to attack or damage
Which is the most common source of identity theft from healthcare facilities? - Answer-
Unattended purses and wallets
The four phases in Emergency Management are: - Answer-Mitigation, Preparedness,
Response, Recovery
The fourth stage of a fire - after the incipient stage, smoldering stage, and the flame
stage - is what? - Answer-Heat stage
Which of the following is NOT one of the seven signs of terrorism? - Answer-
Communication
How many room sweeps are suggested to properly conduct a bomb search? - Answer-4
What are the two key elements in civil disturbance planning? - Answer-Planning and
Preparation
Hostage situations have which of the following characteristics? - Answer-Events with no
predictable chronology; People being held against their will; Release contingent upon
demands
,Which of the following is the definition of an interview? - Answer-Questioning a party
whom the officer has no reason to believe is a suspect
The Joint Commission Environment of Care Standards addresses how many areas? -
Answer-Seven
Schedule I Substances - Answer-LSD, Herion, and Methaqulone
Schedule II Substances - Answer-Morphine, Fentanyl, cocaine, methadone, and
meperidine (Demerol)
Schedule III Substances - Answer-Anabolic Steroids, Codeine, combinations with
Hydrocodone, or Oxycodone (the pain medications OxyContin, Percodan, Vicodin, and
Percocet, Tussionex Suspension cough syrup, and paregoric.
Schedule IV Substances - Answer-Darvon, Valium, Xanax, and Phenobarbital.
Schedule V Substances - Answer-Cough medications with codeine, and diarrhea
medications, combining diphenoxylate and atropine.
Fire Triangle - Answer-Fuel, Heat, Oxygen
Seven Signs of Terrorism - Answer-1. Surveillance 2. Suspicious questioning, 3. Test of
Security, 4. Acquiring supplies and assets, 5. Suspicious people or activity, 6. Dry runs,
7. Deploying assets and getting into positions.
Bomb Threat Plan: Basic Steps - Answer-1. Take preventive measures, 2. Establish
authority-via Incident Command, 3. Gather as much information as possible as the
threat is received, 4. Search for the Bomb, 5. Evacuate, as appropriate, 6. Terminate
response, 7. Document and debrief.
Three main security preventive measures to deter those who would bring a bomb to
your facility - Answer-1. Control access by locking sensitive areas (e.g. computer
rooms, air handlers, boiler rooms, telecommunication areas, and loading docks. 2. Use
deterrents such as lighting, fences, cameras, and detection devices. 3. Identify
suspicious individuals and their behaviors.
Communication Do's and Don'ts during a bomb search - Answer-1. Do use the existing
telephone system or 2. runners, but not with cell phones or two way radios. Don't use
Cell phones or two way radios because they can detonate the bomb.
Questions on the Telephone Bomb Threat Checklist - Answer-1. When is the bomb
going to explode? 2. Where is the bomb? 3. What does it look like? 4. What kind of
bomb is it? 5. What will cause it to explode? 6. Why was the bomb placed? 7. Where
, are you calling from? 8. What is your name? 9. What is your address? 10. Why are you
calling me? 11. Why would you want to hurt innocent people
Emergency Operations Plan serves what 3 purposes - Answer-1. Provides a written
plan to guide the facility's respose to the emergency. 2. Outlines the organizational
structure for managing the response. 3. Outlines how the organization will deal with 6
critical areas identified by the Joint Commission.
Emergency Plan's 6 critical areas. - Answer-1. Communications 2. Resources and
assets 3. security and safety 4. staff 5. Utilities 6. Patient Care
The Joint Commission requirements on exercises to the emergency plan - Answer-1. At
least 2 exercises must be completed a year. 2. One exercise per year must provide for
an influx of simulated patients. 3. One excercise per year must be participation in a
community-wide exercise. 4. One exercise per year must be an escalating event in
which the community is not able to support the healthcare facility. 5. An actual
emergency response may be substitued for an exercise.
Common Causes and Effects of Civil Disturbances - Answer-Civil disturbance-also
called civil disorder or civil unrest-is a general term used by law enforcement to describe
disturbances of a group.
Freedom of Assembly - Answer-Freedom of assembly is the individual right to come
together with other individuals to collectively express, promote, pursue, and defend
common interests.
Civil Disorder - Answer-Civil Disorder is a public disturbance by three or more people
involving acts of violence that cause immediate danger, damage, or injury to others or
their property.
Security's Role during Civil Disturbance - Answer-1. To protect the perimeter of the
facility. 2. To ensure clear access for emergency vehicles, employees, patients, visitors
, and deliveries.
Response Plan - Answer-Needed to effectively manage and minimize the potential for
negative outcomes and developing the framework needed to respond to a civil
disturbance.
Key Assumptions to Address in the Written Response Plan - Answer-1. Disturbances
will adversely effect facility operations. 2. Access to the facility will affected: patients and
employees will have difficulty reaching the facility; delivery of supplies will be difficult. 3.
Response by the police and fire to the facility may be delayed and will likely be under-
resourced at first. 4. Availability or adequate staffing may be affected. 5. Facility-wide
lockdown with restricted access will be implemented. 6. Media will be present and may
need to be controlled and managed in a separate location. 7. Planning and coordination
Graded A+ 2024 New Update
Which of these is an operational function of security officers during emergency
situations? - Answer-Crowd control
Which of these are required in exercising the organization's emergency management
plan? - Answer-Two exercises yearly
Which of these does The Joint Commission deem a critical area of the emergency
management plan? - Answer-Communication
Which of these is NOT a community planning partner regarding the healthcare
organization's emergency program? - Answer-Local TV station
Which of these is an example of an internal event that could affect your medical center?
- Answer-Loss of electricity
During a disturbance, which of these is a critical action to be taken by the facility? -
Answer-Control access and validate all entering the building as necessary
Who should handle any demonstrator action on public sidewalks or streets? - Answer-
Local law enforcement
Which of the following is NOT a valid assumption when developing a plan for response
to a civil disturbance? - Answer-Outside services such as transportation and deliveries
will not be affected
Which of the following best describe de-escalation techniques: - Answer-Use listening
skills and respond in a way that shows empathy
A protection order is designed to do what? - Answer-Provide a legal mechanism to
enforce no contact between victim and assailant and protect the physical well being of
the victim
Which answer best describes security's role in a workplace violence program? -
Answer-Workplace violence programs are a partnership between security and many
other healthcare disciplines
Security officers face sanctions under criminal law if they violate the constitutional or
civil rights of a party or engage in criminal acts. The sanctions are in which two areas? -
Answer-Constitutional and Civil Rights
,Which of the following is a physical environment consideration, as defined by the Joint
Commission? - Answer-Life safety
Which organization requires the hospital to train forensic staff? - Answer-The Joint
Commission (TJC)
You cannot effectively patrol a facility unless you are: - Answer-Are prepared
Which organization developed a code of ethics for healthcare security? - Answer-
International Association for Healthcare Security and Safety (IAHSS)
The best way to avoid loss of patient valuables is: - Answer-Discourage from bringing
valuables into the facility
Which of the following do NOT regulate and accredit healthcare facilities? - Answer-
International Association for Healthcare Security and Safety (IAHSS)
The areas with the highest potential for hostage taking are: - Answer-Administration,
Emergency Department, Obstetrics, Pharmacy
The security department is considered which type of department? - Answer-Support
Which of the following defines vulnerability? - Answer-Something with the potential to be
physically wounded or open to attack or damage
Which is the most common source of identity theft from healthcare facilities? - Answer-
Unattended purses and wallets
The four phases in Emergency Management are: - Answer-Mitigation, Preparedness,
Response, Recovery
The fourth stage of a fire - after the incipient stage, smoldering stage, and the flame
stage - is what? - Answer-Heat stage
Which of the following is NOT one of the seven signs of terrorism? - Answer-
Communication
How many room sweeps are suggested to properly conduct a bomb search? - Answer-4
What are the two key elements in civil disturbance planning? - Answer-Planning and
Preparation
Hostage situations have which of the following characteristics? - Answer-Events with no
predictable chronology; People being held against their will; Release contingent upon
demands
,Which of the following is the definition of an interview? - Answer-Questioning a party
whom the officer has no reason to believe is a suspect
The Joint Commission Environment of Care Standards addresses how many areas? -
Answer-Seven
Schedule I Substances - Answer-LSD, Herion, and Methaqulone
Schedule II Substances - Answer-Morphine, Fentanyl, cocaine, methadone, and
meperidine (Demerol)
Schedule III Substances - Answer-Anabolic Steroids, Codeine, combinations with
Hydrocodone, or Oxycodone (the pain medications OxyContin, Percodan, Vicodin, and
Percocet, Tussionex Suspension cough syrup, and paregoric.
Schedule IV Substances - Answer-Darvon, Valium, Xanax, and Phenobarbital.
Schedule V Substances - Answer-Cough medications with codeine, and diarrhea
medications, combining diphenoxylate and atropine.
Fire Triangle - Answer-Fuel, Heat, Oxygen
Seven Signs of Terrorism - Answer-1. Surveillance 2. Suspicious questioning, 3. Test of
Security, 4. Acquiring supplies and assets, 5. Suspicious people or activity, 6. Dry runs,
7. Deploying assets and getting into positions.
Bomb Threat Plan: Basic Steps - Answer-1. Take preventive measures, 2. Establish
authority-via Incident Command, 3. Gather as much information as possible as the
threat is received, 4. Search for the Bomb, 5. Evacuate, as appropriate, 6. Terminate
response, 7. Document and debrief.
Three main security preventive measures to deter those who would bring a bomb to
your facility - Answer-1. Control access by locking sensitive areas (e.g. computer
rooms, air handlers, boiler rooms, telecommunication areas, and loading docks. 2. Use
deterrents such as lighting, fences, cameras, and detection devices. 3. Identify
suspicious individuals and their behaviors.
Communication Do's and Don'ts during a bomb search - Answer-1. Do use the existing
telephone system or 2. runners, but not with cell phones or two way radios. Don't use
Cell phones or two way radios because they can detonate the bomb.
Questions on the Telephone Bomb Threat Checklist - Answer-1. When is the bomb
going to explode? 2. Where is the bomb? 3. What does it look like? 4. What kind of
bomb is it? 5. What will cause it to explode? 6. Why was the bomb placed? 7. Where
, are you calling from? 8. What is your name? 9. What is your address? 10. Why are you
calling me? 11. Why would you want to hurt innocent people
Emergency Operations Plan serves what 3 purposes - Answer-1. Provides a written
plan to guide the facility's respose to the emergency. 2. Outlines the organizational
structure for managing the response. 3. Outlines how the organization will deal with 6
critical areas identified by the Joint Commission.
Emergency Plan's 6 critical areas. - Answer-1. Communications 2. Resources and
assets 3. security and safety 4. staff 5. Utilities 6. Patient Care
The Joint Commission requirements on exercises to the emergency plan - Answer-1. At
least 2 exercises must be completed a year. 2. One exercise per year must provide for
an influx of simulated patients. 3. One excercise per year must be participation in a
community-wide exercise. 4. One exercise per year must be an escalating event in
which the community is not able to support the healthcare facility. 5. An actual
emergency response may be substitued for an exercise.
Common Causes and Effects of Civil Disturbances - Answer-Civil disturbance-also
called civil disorder or civil unrest-is a general term used by law enforcement to describe
disturbances of a group.
Freedom of Assembly - Answer-Freedom of assembly is the individual right to come
together with other individuals to collectively express, promote, pursue, and defend
common interests.
Civil Disorder - Answer-Civil Disorder is a public disturbance by three or more people
involving acts of violence that cause immediate danger, damage, or injury to others or
their property.
Security's Role during Civil Disturbance - Answer-1. To protect the perimeter of the
facility. 2. To ensure clear access for emergency vehicles, employees, patients, visitors
, and deliveries.
Response Plan - Answer-Needed to effectively manage and minimize the potential for
negative outcomes and developing the framework needed to respond to a civil
disturbance.
Key Assumptions to Address in the Written Response Plan - Answer-1. Disturbances
will adversely effect facility operations. 2. Access to the facility will affected: patients and
employees will have difficulty reaching the facility; delivery of supplies will be difficult. 3.
Response by the police and fire to the facility may be delayed and will likely be under-
resourced at first. 4. Availability or adequate staffing may be affected. 5. Facility-wide
lockdown with restricted access will be implemented. 6. Media will be present and may
need to be controlled and managed in a separate location. 7. Planning and coordination
