911 APCO certification Exam
Questions with Correct Verified
Solutions 100% Guaranteed Pass
(Latest Update)
1. A silent open line call must be considered a potential TTY call until
proven otherwise - ANS ✓True
2. PBX systems pinpoint the exact location of the caller. - ANS ✓
3. Calls via a video relay service (VRS) can only come into the PSAP on
special 7-1-1 lines. - ANS ✓
4. After completing initial training, there is no need for
telecommunicators to be responsible for education - ANS ✓
5. Professional development for the telecommunicator in the PSAP can
include on-the-job feedback from supervisors with goals for skill
building growth & development - ANS ✓
6. Video, text and other data features of smartphones are posing new
challenges to PSAPs to adapt to new technologies. - ANS ✓
7. Carjacking is a combination of robbery and auto theft - ANS ✓
911 APCO certification
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