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WGU C202: Managing Human Capital questions with answers
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WGU C202: Managing Human Capital questions with answers
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WGU C202: Managing Human CapitalHuman Resource Strategy - correct answer ✔✔Links the entire human resource function with the firm's
business strategy.
Business Strategy - correct answer ✔✔Defines how the firm will compete in its marketplace.
Total Rewards - correct answer ✔✔The sum of all rewards employees receives in exchange for their
time, efforts, and performance.
The combined intrinsic and extrinsic rewards of a job.
Employee Handbooks - correct answer ✔✔Print or online materials that document the organization's
HRM policies and procedures.
HRM: Human Resource Management - correct answer ✔✔The organizational function responsible for
attracting, hiring, developing, rewarding, and retaining talent.
Outsourcing - correct answer ✔✔Hiring an external vendor to do work for the company rather than
doing it internally.
Nonfinancial Compensation - correct answer ✔✔Rewards and incentives given to employees that are
not financial in nature including intrinsic rewards received from the job itself or from the work
environment.
Intrinsic Reward - correct answer ✔✔Non-monetary rewards derived from the work itself.
Competitive Advantage - correct answer ✔✔Doing something differently from the competitor thus
leading to outperformance and success.
,Talent Philosophy - correct answer ✔✔A system of beliefs about how an organization's employee should
be treated.
Shared Service Center - correct answer ✔✔Centralized routine, transaction-based HRM activities.
Professional Employer Organization - correct answer ✔✔A company that leases employees to companies
that need them.
Direct Financial Compensation - correct answer ✔✔Compensation received in the form of salary, wages,
commissions, stock options, or bonuses.
Virtue Standard - correct answer ✔✔The ethical action is consistent with certain ideal virtues including
civility, compassion, benevolence, etc...
Common Good Standard - correct answer ✔✔The ethical action shows respect and compassion for all
others, especially the most vulnerable.
Respect and compassion for all
Codes of Conduct - correct answer ✔✔Specifies expected and prohibited actions in the workplace and
gives an example of appropriate behavior.
Stakeholder Perspective - correct answer ✔✔Considering the interests and opinions of all people,
groups, organizations, or systems that affect or could be affected by the organization's actions.
Performance Culture - correct answer ✔✔Focuses on hiring, retaining, developing, motivating, and
making work assignments based on performance data and results.
Organizational Culture - correct answer ✔✔The norms, values, and assumptions of organizational
members that guide members' attitudes and behaviors.
High-performance Work System - correct answer ✔✔High involvement or high commitment
organizations.
, Code of Ethics - correct answer ✔✔A decision-making guide that describes the highest values to which
an organization aspires.
Rights Standard - correct answer ✔✔The ethical action is the one that best respects and protects the
moral rights of everyone affected by the action.
Corporate Social Responsibility - correct answer ✔✔Businesses showing concern for the common good
and valuing human dignity.
Fairness Standard - correct answer ✔✔The ethical action treats all people equally, or at least fairly, based
on some defensible standard.
Ethics - correct answer ✔✔The standards of moral behavior that define socially accepted behaviors that
are right as opposed to wrong.
Utilitarian Standard - correct answer ✔✔The ethical action that best balances good over harm.
Protected Classes - correct answer ✔✔Groups underrepresented in employment.
Equal Employment Opportunity - correct answer ✔✔A firm's employment practices must be designed
and used in a manner that treats employees and applicants consistently regardless of their protected
characteristics, such as their sex or race.
Affirmative Action - correct answer ✔✔Proactive efforts to eliminate discrimination and its past effects.
Quid Pro Quo Harassment - correct answer ✔✔Unwanted verbal or physical conduct of a sexual nature
made as a term condition of employment or as a basis for employment and/or advancement decisions.
Bona Fide Occupational Qualification - correct answer ✔✔Characteristic that is essential to the
successful performance of a relevant job fucntion.
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