Mgmt 310 exam 1 || with Error-free Solutions.
Manager correct answers Someone who coordinates and oversees the work of other people so
that organizational goals can be accomplished
Levels of Management correct answers top, middle, first line, non managerial employees.
managed in that order
organization correct answers a deliberate arrangement of people to accomplish some specific
purpose
Efficiency correct answers doing things right, getting most output from least input
Effectiveness correct answers doing the right things, attaining organizational goals
4 management functions correct answers planning, organizing, leading, controlling
planning correct answers Defining goals, establishing strategies to achieve goals, and developing
plans to integrate and coordinate activities
organizing correct answers arranging and structuring work to accomplish organizational goals
leading correct answers working with and through people to accomplish goals
controlling correct answers monitoring, comparing and correcting work
Mintzberg's 3 main managerial roles correct answers interpersonal, informational, decisional
Management Skills correct answers technical, human, conceptual
Challenges of a manager correct answers thankless job, clerical duties, meetings and
interruptions, deal w a variety of personalities
rewards of a manager correct answers responsibility of a productive work environment,
recognition and status, attractive compensation
Technical skills become less important as a manager moves into higher levels of management.
(T/F) correct answers True
A manager must coordinate and oversee the work of other people so that organizational goals
can be accomplished. (T/F) correct answers True
In order for organizations to survive successfully, managers must create a customer-responsive
organization. (T/F) correct answers True
, Ralph's search for new technologies that can be used in the production processes of his plant is
an example of which type of management skill? correct answers Conceptual
Kenneth is a vice president of operations. His position would be regarded as a ________. correct
answers Top manager
Two of Brent's subordinates have not been getting along, a situation that has now interfered with
their productivity. When Brent meets with them to resolve the conflict, he is engaged in
________. correct answers Leading
Which one of the following types of managerial positions is most likely to involve clerical
duties? correct answers supervisor
Industrial Revolution correct answers when machine power substituted human power
Abraham Darby correct answers River Severn Iron Bridge in GB
Classical Approach of Management correct answers emphasized rationality and efficiency
(Adam Smith)
Scientific Management correct answers using the scientific method to find the "one best way" for
a job to be done, focus on efficiency. Fred W Taylor
Therbligs correct answers a classification scheme for labeling basic hand motions, made by
Frank and Lillian Gilbreth in NJ
Henri Fayol correct answers French engineer and industrialist
first to identify the major functions (planning, organizing, leading and controlling) of
management
Max Weber correct answers Sociologist, believed in bureaucracy efficiency (Roman Catholic
Church, us govt)
Total Quality Management correct answers driven by continuous improvement and
responsiveness to customer needs. W Edwrds Deming
Closed System correct answers systems that are not influenced by and do not interact with their
environment
Open Systems correct answers systems that interact with their environment, an event here will
effect an event there
Decision correct answers a choice among two or more alternatives
Decision Making Process correct answers 1. Identify a problem
2. Identify decision criteria
Manager correct answers Someone who coordinates and oversees the work of other people so
that organizational goals can be accomplished
Levels of Management correct answers top, middle, first line, non managerial employees.
managed in that order
organization correct answers a deliberate arrangement of people to accomplish some specific
purpose
Efficiency correct answers doing things right, getting most output from least input
Effectiveness correct answers doing the right things, attaining organizational goals
4 management functions correct answers planning, organizing, leading, controlling
planning correct answers Defining goals, establishing strategies to achieve goals, and developing
plans to integrate and coordinate activities
organizing correct answers arranging and structuring work to accomplish organizational goals
leading correct answers working with and through people to accomplish goals
controlling correct answers monitoring, comparing and correcting work
Mintzberg's 3 main managerial roles correct answers interpersonal, informational, decisional
Management Skills correct answers technical, human, conceptual
Challenges of a manager correct answers thankless job, clerical duties, meetings and
interruptions, deal w a variety of personalities
rewards of a manager correct answers responsibility of a productive work environment,
recognition and status, attractive compensation
Technical skills become less important as a manager moves into higher levels of management.
(T/F) correct answers True
A manager must coordinate and oversee the work of other people so that organizational goals
can be accomplished. (T/F) correct answers True
In order for organizations to survive successfully, managers must create a customer-responsive
organization. (T/F) correct answers True
, Ralph's search for new technologies that can be used in the production processes of his plant is
an example of which type of management skill? correct answers Conceptual
Kenneth is a vice president of operations. His position would be regarded as a ________. correct
answers Top manager
Two of Brent's subordinates have not been getting along, a situation that has now interfered with
their productivity. When Brent meets with them to resolve the conflict, he is engaged in
________. correct answers Leading
Which one of the following types of managerial positions is most likely to involve clerical
duties? correct answers supervisor
Industrial Revolution correct answers when machine power substituted human power
Abraham Darby correct answers River Severn Iron Bridge in GB
Classical Approach of Management correct answers emphasized rationality and efficiency
(Adam Smith)
Scientific Management correct answers using the scientific method to find the "one best way" for
a job to be done, focus on efficiency. Fred W Taylor
Therbligs correct answers a classification scheme for labeling basic hand motions, made by
Frank and Lillian Gilbreth in NJ
Henri Fayol correct answers French engineer and industrialist
first to identify the major functions (planning, organizing, leading and controlling) of
management
Max Weber correct answers Sociologist, believed in bureaucracy efficiency (Roman Catholic
Church, us govt)
Total Quality Management correct answers driven by continuous improvement and
responsiveness to customer needs. W Edwrds Deming
Closed System correct answers systems that are not influenced by and do not interact with their
environment
Open Systems correct answers systems that interact with their environment, an event here will
effect an event there
Decision correct answers a choice among two or more alternatives
Decision Making Process correct answers 1. Identify a problem
2. Identify decision criteria
