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MGMT 2103 UARK Exam 2 Questions and Answers 2024
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MGMT 2103 UARK Exam 2
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MGMT 2103 UARK Exam 2Module 5 Values and Attitudes - answer
Values - answer abstract ideals that guide one's thinking and behavior across all
situations
-relatively stable
Attitude - answer feelings, or opinions about people, places, and objects
-positive or negative
-important because they impact behavior
3 Main Components of Attitude - answer-Cognitive: an evaluation "I believe"
-Affective: a feeling, "I feel"
-Behavioral: an action "I intend"
Organizational Commitment - answer- the extent to which an individual identifies with an
organization and commits to its goals
- outcomes: employee retention and greater motivation
Employee Engagement - answer- the harnessing of organizational members' selves to
their work roles
- where people employ and express themselves physically, cognitively, and emotionally
during role performance
Perceived Organizational Support (POS) - answerreflects the extent to which
employees believe that the
organization values their contributions and cares about their well-being
Job Satisfaction - answer- an affective or emotional response toward various aspects of
one's job
- the extent to which an individual likes his or her job
Causes of Job Satisfaction - answer-Need Fulfillment
-Met Expectations
-Value Attainment
, -Equity
-Dispositional/Genetic Components
Need Fulfillment - answerunderstand and meet employees' needs
Met Expectations - answermeet the expectations of the employees about what they will
get out of the job
Value Attainment - answerstructure the job and its rewards to match employee values
Equity - answermonitor employees' perceptions of fairness and interact with them so
they
feel fairly treated
Dispositional/Genetic Components - answerhire employees with an appropriate
disposition
Job Satisfaction vs Motivation - answer- Positive Correlation
- psychological process that arouses interest in doing something, and it directs and
guides behavior
Job Satisfaction vs Job Involvement - answer- Positive Correlation
- the extent to which an
individual is personally involved with his or her work role
Job Satisfaction vs Withdraw Cognitions - answer- Negative Correlation
- an individual's
overall thoughts and feelings about quitting
Job Satisfaction vs Perceived Stress - answer- Negative Correlation
- negative effects on many different job-related outcomes
Job Satisfaction vs Job Performance - answer- Moderately related, but complex
- Both indirectly influence each other
Job Satisfaction vs Organizational Citizenship Behavior - answer- Positive Correlation
-individual behavior that is not directly recognized by the formal reward system
-in aggregate, promotes effective functioning of the organization
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