Exam (elaborations)
HMSV 3501 QUESTIONS AND ANSWERS 2024
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Exam of 6 pages for the course UARK MGMT 2103 at UARK MGMT 2103 (HMSV 3501)
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HMSV 3501Management can be defined as all of the following except: - answerusing special skills
to motivate people and help them reach their highest potential
In a very basic sense, management is a process of: - answermaking decisions
Human service programs deal with the _________________ and _________________
development of individuals, families, and communities. - answerPersonal; social
The process of setting and controlling the budget is closely related to planning and
evaluation. - answerTrue
Supervision includes, among other things: - answerHelping a worker maximize their
effectiveness.
This component of human service programs involves developing visions for the future,
developing strategy, and setting goals and objectives for reaching them. -
answerPlanning
There are several major components to human service programs. Which is NOT one of
them? - answerIntrospection
Compared to other responsibilities change management is not a significant
responsibility of leaders. - answerFalse
An organizations economic agency can also be thought of as: - answerwhether it
produces a profit
Which is NOT one of the characteristics an organization must have to become
multicultural in outlook: - answerIn the precontemplation and active phases of change.
What is one major social trend in America during the 21st century? - answer-aging of
large segments of the population
-increasing ethnic diversity
-more diverse values and priorities than previously seen
-individuals experience more career changes
***all of the above***
What is meant by "organizational accountability"? - answeran organization is expected
to demonstrate that it has accomplished its goals
, In the text, it mentions that strategic planning is referred to using the acronym PEST to
organize trends in the environment. What does PEST stand for? - answerPolitical,
economic, social, and technological factors
Federal funds are now usually given as block grants for use as state agencies and local
communities see fit. This has been called - answerthe devolution revolution
In order to establish a community collaboration, what is one task to be accomplished
during the formation stage? - answerto gain a shared vision of the collaborative's
mission
A local nonprofit organization has as one of its goals to teach conflict resolution skills to
violent teen offenders. Which of the following is least likely to be a stakeholder in this
organization? - answera preschool accrediting agency
"...a group of independent organizations who are committed to working together for
specific purposes and tangible outcomes while maintaining their own autonomy..." is
known as___________. - answeran inter-organizational collaboration
One of the negative effects of economic globalization is the outsourcing of American
jobs. What is another negative effect? - answerincreased strain on the human services
infrastructure in the US
Public relations overlaps with but is not the same as promotion. What characteristic of
public relations is not part of promotion? - answerreworking public attitudes
The ________________ are often the people who providethe strongest connection
between an agency and its environment. - answerboard of directors
A general term used to describe the process that enables an organization to respond
effectively to its environment is called - answerboundary spanning or boundary
management
Which of the following is NOT an obstacle to collaboration? - answersimilar
organizational goals
The textbook describes the increase in diverse values and lifestyles as a _________
trend in human services. - answersocial
Which of the following indicates an interagency collaboration? - answer-alliance
-network
-coalition
***all of the above***
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