WGU C715 Organizational Behavior
Exam | Questions and Answers
Latest 2024 | Rated A+
Studies demonstrate that ________ conflicts are almost always
________.
- Correct Answer - relationship, dysfunctional
Stage II of the conflict process deals with the conflict being
________.
- Correct Answer - Perceived and felt
"A's" cubicle neighbor "B", though an understanding and great co-
worker, talks loudly on the phone. "A" gets annoyed every time
"B's" phone rings but has decided it's simply not worth the trouble
to talk about it. "A's" conflict-handling intention is called
- Correct Answer - avoiding
,Which of the following conflict management techniques involves
designating a critic to purposely argue against the majority
positions held by the group?
- Correct Answer - appointing a devil's advocate
5. Conflict is dysfunctional when it ________.
- Correct Answer - reduces group cohesiveness
Three types of conflicts
- Correct Answer - task, process, relationship
Is process conflict functional or dysfunctional?
- Correct Answer - more likely more functional than relationship
but less likely than task.
Is task conflict functional or dysfunctional?
- Correct Answer - sometimes can be functional. Good for you.
Is relationship conflict functional or dysfunctional?
, - Correct Answer - almost always dysfunctional.
Stage I of the conflict process
- Correct Answer - potential opposition
Stage II of the conflict process
- Correct Answer - Perceived and felt
Stage III of the conflict process
- Correct Answer - avoiding
Stage IV of the conflict process
- Correct Answer - conflict management technique
Which of the following accurately differentiates between work
groups and work teams?
- Correct Answer - Work teams generate a potential for an
organization to generate greater outputs with no increase in
inputs, while work groups cannot perform this function.
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