nominal group technique Correct Answer-a decision-making method that
begins and ends by having group members quietly write down and evaluate
ideas to be shared with the group
Delphi Technique Correct Answer-A decision-making technique in which
group members do not meet face-to-face but respond in writing to questions
posed by the group leader.
Affinity Diagram Correct Answer-A group creativity technique that allows
large numbers of ideas to be classified into groups for review and analysis.
Tornado Diagram Correct Answer-diagramming method to display sensitivity
analysis data by examining all the uncertain elements at their baseline values. It
gives a quick overview of how much the project will be impacted by various
elements. The element with the greatest impact on the project appears at the
top. This diagram can be used to deter- mine sensitivity in cost, time, and quality
objectives and is helpful in determining de- tailed response plans for elements
with greater impacts
Project Scope Statement Correct Answer-The description of the project
scope, major deliverables, assumptions, and constraints. Answers the ?s of who,
what, where, why, and how
Validate Scope Correct Answer-The process of formalizing acceptance of the
completed project deliverables (criteria) by sponsor, major stakeholders, and
customer prior to release. Control Quality verifies correctness of the work,
whereas Validate Scope confirms completeness.
, PMP Exam; Questions with Complete Solutions
requirements document Correct Answer-Contains the set of business
requirements, prioritized in order of business importance. Output in the collect
requirements process
Work Breakdown Structure Correct Answer-Foundational block to the
initiating, plan- ning, executing, monitoring & controlling, and closing phases.
Normally presented in chart form. Provides a structure for hierarchal summation
of cost, schedule, and resource information. Work is not sequenced here.
Root Cause Analysis Correct Answer-An analytical technique used to
determine the basic underlying reason that causes a variance or a defect or a
risk. A root cause may underlie more than one variance or defect or risk. 3
types: Ishakawa, Fish Bone, Cause & Effect
Stakeholder engagement Correct Answer-An ongoing process of relationship
building between a business and its stakeholders. 5 types: Unaware, resisting,
neutral, supportive, leadership
Tuckman's Stages of Group Development Correct Answer-forming, storming,
norming, performing, adjourning
Fishbone diagram Correct Answer-a visual aid that helps organize cause and
effect relationships for "things gone wrong"
Pareto Chart Correct Answer-a bar graph whose bars are drawn in decreasing
order of frequency or relative frequency