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CIS 220: Exam 1 Solved Examination 2024/2025 $14.99
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CIS 220: Exam 1 Solved Examination 2024/2025
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Difference between Computer Information Systems (CIS) and Computer Science (CS) Answer: Computer Information systems (CIS) is the application of information technology to organizational and managerial needs. An IS major needs to be aware of what information technology can contribute to an o...

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  • August 30, 2024
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CIS 220: Exam 1 Solved Examination
2024/2025



Difference between Computer Information Systems (CIS) and Computer Science (CS) Answer:
Computer Information systems (CIS) is the application of information technology to organizational and
managerial needs. An IS major needs to be aware of what information technology can contribute to an
organization and how to bring that solution to fruition



Data Answer: unprocessed representations of raw facts.

can take forms such as textual, numeric, graphic, cartographic, narrative, or audiovisual.



Information Answer: data that has meaning

created when data are valued in some way such as categorized, filtered, or indexed.



Business intelligence (Knowledge) Answer: knowledge about competitors, suppliers, your own
internal operations, etc.

Information becomes knowledge when critical thinking, evaluation, structure or organization are applied
to support decisions or understand concepts.

gives you the ability to make effective, important, and often strategic business decisions.



Upward Answer: Describes the current state of the organization based on its daily transactions.



Downward Answer: Consists of the strategies, goals, and directives that are passed to lower levels.



Horizontal Answer: Between functional business units and work teams.

, Outward Answer: Information that is communicated to customers, suppliers, distributors, and other
partners for the purpose of doing business.



Financial Impact of Information Technology Answer: Impacts break-even analysis:

Fixed costs - costs you incur even if you don't sell anything

Variable costs - costs you incur only when you sell something (COGS)

Revenue - how much you sell one unit for



Financial Impact of Information Technology (cont'd) Answer: Cuts costs, enhances revenue



Porter's Five Forces Model Answer: Helps determine the relative attractiveness of an industry



Buyer Power Answer: To reduce buyer power (and create a competitive advantage), an organization
must make it more attractive for customers to buy from them than from their competition

One of the best IT-based examples is the loyalty programs that many organizations offer



Supplier power Answer: The supplier wants to be able to set any price it wants for its goods, and if
buyers (customers) have low power, then they do not have any choice but to pay the high price since
there are only one or two suppliers

How to reduce suppliers' power: electronic marketplaces



Threat of substitute products/services Answer: high when there are many alternatives; low when
there are few

Switching costs can help

Costs that make customers reluctant to switch to another product/service.

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