FOH Final Test- Zaxby's Practice Questions and Answers
6 views 0 purchase
Course
Zaxby\'s
Institution
Zaxby\'s
FOH Final Test- Zaxby's Practice
Questions and Answers
Team Members are required to greet or acknowledge a guest within
___________ of them entering the establishment or activating the drive thru
- Answer️️ -5 seconds
The 4 basic steps of service and communicating with the guests are: -
A...
FOH Final Test- Zaxby's Practice
Questions and Answers
Team Members are required to greet or acknowledge a guest within
___________ of them entering the establishment or activating the drive thru
- Answer✔️✔️-5 seconds
The 4 basic steps of service and communicating with the guests are: -
Answer✔️✔️-eye contact, offering closing statements, greeting the guest,
smiling
When a guest says "thank you," you may reply by saying? - Answer✔️✔️--
You're welcome
-No, thank you
Table touching refers to? - Answer✔️✔️-talking to dining room guests about
their experience
How often should the parking lot be cleaned? - Answer✔️✔️-five times by
five o clock
When should you close the dumpster doors and gates? - Answer✔️✔️-any
time they are opened
The following items must be placed on every table in the lobby: -
Answer✔️✔️--roll card
What must be used to wipe down all table tops and roll cards? -
Answer✔️✔️-dish soap towel
When emptying the lobby trash cans, you should pull the bad out while in
lobby and carry it to the rear service door and then place two clean liners in
the can (T/F) - Answer✔️✔️-False
How often should zalad bowls be removed from the bin and taken to the
dish room? - Answer✔️✔️-a minimum of every 15 minutes
When cleaning trays, you should wipe them down with a white towel and
all purpose cleaner (T/F) - Answer✔️✔️-True
Booths and crumb catchers should be wiped down using the same towel
and a solution of Dawn dishwashing soap that was used to wipe down
tables (T/F) - Answer✔️✔️-False
Peak periods for lunch are between the hours of ______ and _____ -
Answer✔️✔️-11:30 AM and 1:30 PM
What is the proper hold time for tea? - Answer✔️✔️-four hours
How much sugar should be used when prepping sweet tea? - Answer✔️✔️-
one 64 oz bag
Lemons should be placed in a new crock a minimum of every _______
hours - Answer✔️✔️-four
A fresh batch of tea was made today at 10:15 AM by John Smith. What
information needs to be included on the prep label? - Answer✔️✔️-TEA, JS,
10:15 AM, (today's date), 2:15 PM
Restrooms should be cleaned at least ________ and every ________ during
the rush. - Answer✔️✔️-once an hour; 15 minutes
Always use a _________________ when a guest has spilled a drink, it is
raining, or you are spot mopping - Answer✔️✔️-wet floor sign
What size plate should dine-in Meal Dealz be served on? - Answer✔️✔️-9
inch
What size box should take-out Meal Dealz (except Nibblers) be served in? -
Answer✔️✔️-205 box
For a take-out Nibblers meal, us a _______________ box - Answer✔️✔️-three
compartment box
All Meal Dealz are served with _____________ ounces of fries and a
_______________ beverage - Answer✔️✔️-5; 22 oz. (small)
What are the two default sauces on the Kickin Chicken? - Answer✔️✔️--
tongue torch
-ranch
How many Nibblers come in a meal? - Answer✔️✔️-3
How many chicken fingers come on a nibbler? - Answer✔️✔️-1
3
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller SophiaBennett. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.49. You're not tied to anything after your purchase.
