Zaxby's AM Practice Exam Questions and Answers
An online order guest complains that she had to wait 15 minutes for her
order after arriving at the store. What should you do? - Answer️️ --Greet
the guest
-Apologize to the guest
-Listen to the guest
-Thank the guest
The Time/Temperature Lo...
An online order guest complains that she had to wait 15 minutes for her
order after arriving at the store. What should you do? - Answer✔️✔️--Greet
the guest
-Apologize to the guest
-Listen to the guest
-Thank the guest
The Time/Temperature Log can help you with: - Answer✔️✔️--Ensuring
that Zaxby's foods are cooked and held at appropriate temperatures
-Preventing bacteria and other microorganisms from causing illness and
food spoilage
-Determining if proper food storage is being performed
-Determining if cooking equipment is functioning properly
What are some best practices for Oil Management? - Answer✔️✔️--Use
skimmer to reduce sediment
As you conduct a shift walk in the dining room, you overhear a guest
complain that her sandwich has tomato slices despite ordering it without
tomatoes. According to Zaxby's core values, what is the best solution for
the guest's complaint? Choose all that apply. - Answer✔️✔️--Apologize to
the guest and bring her a fresh sandwich made without tomatoes
-Remind team members to check each order for modifications to ensure
items are prepared correctly
-Remind team members that preparing orders correctly helps to ensure
guest satisfaction and it prevents exposing sensitive guests to potential
food allergens
After Dale puts away the items from a truck delivery, his manager sees he
placed the fresh wings on the rack above the cases of celery in the walk-in
cooler. The manager pulls Dale aside and explains that the cases of fresh
wings should be placed in front of the newer cases of celery in order to
observe FIFO. This was the correct action for the manager to take. -
Answer✔️✔️-False
When performing the beginning Critical Item Inventory count, what can
you use to verify the count? - Answer✔️✔️-The ending inventory from the
previous night
You have two truck orders per week and are responsible for placing the
current week's truck orders. How do you know how much product to
order? - Answer✔️✔️-Use par levels to determine truck order
2
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller SophiaBennett. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
