What does HRO stand for? Answer: High reliability organizations
During which stage of DMAIC, does the team review pre-implementation data and generate statistical process control charts to detect special cause variation? Answer: Analyze
True or false? The Control Phase of DMAI...
What does HRO stand for? Answer: High reliability organizations
During which stage of DMAIC, does the team review pre-implementation data and generate statistical
process control charts to detect special cause variation? Answer: Analyze
True or false? The Control Phase of DMAIC is directed at sustaining gains made during the Improve
Phase and institutionalizing the new process. Answer: True
What is Lean Six Sigma? Answer: All of the above
True or false? Kaizen events are yearlong projects that require focused resources and personnel.
Answer: False
6S events are important in health care because: Answer: B&C
True or false? Pilot testing in the Improve Phase ensures that an intervention works as expected prior to
implementation. Answer: True
Process sigma may be helpful in assessing process performance in a performance improvement system
for the following reasons: Answer: Process sigma levels compare disparate processes to prioritize
targets for improvement
Standardization is important in quality deployment for the following reasons: Answer: B and C
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