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Exam (elaborations)

Outback Host Test Exam Questions and Answers

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Authentic Service Purpose - Answer-To provide a memorable dining experience that makes each guest's day better. Host Commitment - Answer-To smile and have genuine conversations with each guest. Moments that Matter - Answer-First impression, first bite, last impression Phone Tagline - Answe...

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  • August 31, 2024
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Outback Host Test Exam Questions and
Answers
Authentic Service Purpose - Answer-To provide a memorable dining experience that
makes each guest's day better.

Host Commitment - Answer-To smile and have genuine conversations with each guest.

Moments that Matter - Answer-First impression, first bite, last impression

Phone Tagline - Answer-Thank you for calling Outback Steakhouse in (location). This is
(name) speaking, how may I help you?

CROW - Answer-Customer right of way

5-10 Rule - Answer-If you're within 5 feet of a Guest, verbally acknowledge them. If
they're within 10 feet, make eye contact and smile!

Table ready means - Answer-having menus, the table in mind, silverware, high chairs
and kids menus, and the server's name ready

call-ahead seating - Answer-Seating method in which customers phone ahead to be put
on the waiting list for a table. Does not guarantee a table, but will be seated within 25
minutes.

ARM - Answer-acknowledgement, reaction, and manager involvement

Most well-known outback appetizer - Answer-Bloomin Onion served with spicy bloom
sauce (horseradish mayo) $7.99

Only alcoholic drink made with gold liquor - Answer-Sauza Gold Coat Magarita

Steak Temps - Answer-RARE: cool red center
MEDIUM RARE: warm red center
MEDIUM: hot pink center
MEDIUM WELL: slightly pink center
WELL: no pink

Steaks Offered - Answer-Filet: 6 oz, 8 oz, most lean
Sirlion: 6 oz, 8 oz, 11 oz, leaner cut
Ribeye: 12 oz, 15 oz, most marbled and flavorful
Classic Prime Rib: 12 oz, 16 oz, slow roasted and hand carved to order
Outback Prime Rib: 12 oz, 16 oz, slow roasted, seared and served with horseradish
sauce

, Bone in Ribeye: 18 oz, bone in and extra marbling
Bone in NY Strip: 16 oz, thick bone in, and layer of fat
Porterhouse: 22 oz, strip and filet

Methods of cooking steak - Answer-Char-grilled/wood-fire, slow roasted, seasoned and
seared

Seasoned & Seared - Answer-Steaks seasoned with boldest 17-spice seasoning and
seared on the flat top

The Bloomin' Burger - Answer-Topped with Bloomin' Onion® petals, American cheese,
lettuce, tomato and our spicy signature bloom sauce.

Alice Springs Chicken - Answer-Wood-fire grilled chicken breast topped with sautéed
mushrooms, crisp bacon, melted Monterey Jack and Cheddar and honey mustard
sauce served with Aussie Fries.

Queensland Chicken & Shrimp Pasta - Answer-Wood-fire grilled chicken and shrimp
over fettuccine noodles tossed in a creamy Parmesan cheese sauce.

Chocolate Thunder From Down Under - Answer-An extra generous pecan brownie
topped with rich vanilla ice cream, our warm chocolate sauce, chocolate shavings and
whipped cream.

Aussie Cheese Fries - Answer-CHEESE/ 1/2 CHEESE, monterey jack, cheddar cheese,
bacon, spicy ranch

Gold Coast Coconut Shrimp - Answer-Hand-dipped in batter, rolled in coconut and fried
golden. Paired with Creole marmalade.

Steaks served with - Answer-Choice of Steakhouse Potato and one side

Steakhouse Potatoes - Answer-Mashed Potatoes, Aussie Fries, Baked Potato, Sweet
Potato

Sides - Answer-Mixed veggies, seasonal veggie, seasoned rice

Soups - Answer-baked potato soup, soup of the day (broccoli and cheddar/chicken
tortilla), French onion

Salads - Answer-House Salad
Caesar Salad

Premium Sides - Answer-- steakhouse mac and cheese
- creamed spinach
- loaded mashed potatoes

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