TOM 3010: Introduction to Processes 41 Quiz Questions Well Answered| Success Guaranteed
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TOM 3010: Introduction to Processes
Institution
TOM 3010: Introduction To Processes
"Lead time" is sometimes defined as the time between initiation and completion of a production process. Which process metric is a synonym for lead time? - ️️Flow time
A ____________ __________________ is something we can measure that informs us about the performance and capability of a process...
TOM 3010: Introduction to Processes 41
Quiz Questions Well Answered
"Lead time" is sometimes defined as the time between initiation and completion of a production
process. Which process metric is a synonym for lead time? - ✔ ✔ Flow time
A ____________ __________________ is something we can measure that informs us about the
performance and capability of a process. (Enter one word in each blank.) - ✔ ✔ process
metric
A hospital administrator wants to know how long patients spend in the emergency room. What process
metric is involved? - ✔ ✔ Flow time
A process ______ diagram is used to describe the components of a process. - ✔ ✔ flow
A process is a set of activities that takes a set of inputs and _blank_. - ✔ ✔ turns them into a set of
outputs.
Assuming the production increases with demand, if the sales department can increase the number of
customers that request a product per day (i.e. the Flow Rate) and the time needed to make that product
stays the same, what will happen to Inventory according to Little's Law prediction? - ✔ ✔ It will go
up.
At an espresso stand, what general term is used to describe the cups of coffee made by employees and
sold to customers? - ✔ ✔ Flow units
Because it may change frequently throughout the day, calculating average __________ may be more
involved than other process metrics. - ✔ ✔ inventory
If a plant manager can reduce the time it takes to manufacture a part (i.e. the Flow Time) and the Flow
Rate stays the same, what does Little's Law predict will happen to Inventory? - ✔ ✔ It will go down.
If a restaurateur wants to know how many dollars the restaurant makes per day, which process metric is
needed? - ✔ ✔ Flow rate
If an accountant wanted to know how much money is typically tied up in a process, which process
metric would he/she need? - ✔ ✔ Inventory
Inventory is the number of _______ units within a process. - ✔ ✔ flow
Little's Law states that ___________ = Flow Rate x Flow Time - ✔ ✔ Inventory
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