Who is a MAP consultant? - ANS Registered Nurse
Registered Pharmacist
Health Care Provider
Dentist
Who do you contact if you have health related questions? - ANS Persons HCP
When calling an HCP with questions about procedures or specific medication issues
you should have? - ANS HCP order, medication, medication sheet
When do you need to contact a MAP Consultant? - ANS -Too much or too little
medication was administered
-Medication was not given
-Medication was refused
-HCP order, pharmacy label or medication sheet do not agree
How can you learn about a new person you must administer medication for? - ANS
observe, talk with the person, listen to the person, communicate with family and your
co-workers, reading the persons health history
Principles of medication administration - ANS -Mindfulness: stay alert and focused
-Supporting abilities: Help the person function as independently as possible
-Communication: Contact MAP consultant as needed, listening and talking with the
person
Objective observation - ANS factual information you see, hear, feel, smell, or
measure
Subjective observation - ANS when the person you are working with tells you what
they are feeling
When are you responsible for reporting your observations? - ANS When you see
any changes, physical or behavioral.
, When you observe a change in the client who do you contact first? - ANS Your
supervisor
Everyday reporting - ANS Typically occurs between staff present at shift change.
Outgoing staff are expected to provide incoming staff with information in regard to basic
household details and medication administration details.
Immediate reporting - ANS Reporting without delay as soon as possible after a
change is observed.
Who do you report a medication occurrence (error) to? - ANS A MAP Consultant
Ex: when you notice a medication is different size or shape than last time, medication
received from pharmacy does not match HCP order
When must you consult with HCP? - ANS -medication is refused
-medication is not available from the pharmacy
-there are no refills
-a medication parameter for HCP notification has been sent
-When a MAP Consultant suggests hanging up and calling HCP
-an order is missing the person's name, medication, dose, frequency, route, date, and
the HCP signature
Contact your supervisor when... - ANS -There is a math error in the countable
controlled substance book
-Shift count pages in count book are almost full
-Count book binding is loose
-Medication seems to be tampered with
-Medication is low and you are unsure about refills
-You can not locate the medication
Documentation - ANS Should tell a story from beginning to end
Make sure when documenting you... - ANS -Use ink
-Write clearly and in complete sentences
-Include date, time, your full name
If you make a documentation error never... - ANS Never use white-out, mark over
or erase error.
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