BUSINESS MANAGEMENT – APM PMQ COMPETENCE TEST 2024 SERIES 10 (QUALITY MANAGEMENT QUIZ)
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Business Management
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Business Management
Unlock the secrets to mastering effective stakeholder communication with our comprehensive quiz! Dive into essential concepts such as noise in communication, physical vs. face-to-face interactions, and crafting a robust communication plan. Whether you're a business or management student aiming to a...
BUSINESS MANAGEMENT – APM PMQ COMPETENCE TEST 2024 SERIES 10
QUALITY MANAGEMENT QUIZ
NOTE: This is part 10 of a complete series of APM (Association for Project Management) PMQ
(Project Management Qualification) as of September 2024 all you need for your exam preps
Circle the letter of the Definition that corresponds to the displayed Term.
1
Question: Noise
a) The systematic identification, analysis, planning and implementation of actions designed to influence
stakeholders.
b) Organisations or people who have an interest or role in the project, programme or portfolio, or are
impacted by it.
c) Non-verbal communication, including printed material, posters, signage, etc.
d) Any influence that modifies the meaning of a message to the receiver. This includes, culture,
language, environment, etc. as well as sound interference.
Correct Answer: Any influence that modifies the meaning of a message to the receiver. This includes,
culture, language, environment, etc. as well as sound interference.
Explanation: Noise refers to any interference that affects how a message is understood by the receiver.
This includes both physical sound interference and other factors like cultural or environmental
influences.
2
Question: Physical communication
a) Non-verbal communication, including printed material, posters, signage, etc.
b) A document that identifies what information is to be communicated to whom, why, when, where,
how, by whom, through which medium and the desired impact.
c) Each participant can see the other party or parties in a conversation (so including
videoconferencing).
d) Any influence that modifies the meaning of a message to the receiver. This includes, culture,
language, environment, etc. as well as sound interference.
Correct Answer: Non-verbal communication, including printed material, posters, signage, etc.
Explanation: Physical communication involves any form of non-verbal communication such as printed
materials and signs, which are tangible and not mediated by technology.
3
Question: Face to face communication
a) Organisations or people who have an interest or role in the project, programme or portfolio, or are
impacted by it.
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