Delta Ramp Agent Review latest update(questions and answers).
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Course
Ramp certification
Institution
Ramp Certification
GSE
Ground Service Equipment
PPE
Personal Protective Equipment
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OSM
Operation Service Manager
ALA/AIC- Meaning and responsibility
Aircraft Load Agen...
T/F: Working on the ramp is like being displayed in a "fish bowl" - answer
True
What are the two types of customers? - answer - External Customer
- Internal Customer
,What is an External customer? - answer A person outside the organization
who purchase's Delta's services or products
What is an Internal customer? - answer A person inside the organization of
business partner we support by our efforts
What is a flight number? - answer A numeric designator that uniquely
identifies a particular Delta flight in one direction from origination to
destination
What is a flight that begins in your station called referred to as? - answer
Originator
What a flight that ends in your station referred to as? - answer Terminator
What is a flight that arrives in your station and continues to another
station (with the same flight number) referred to as? - answer Thru flight
What are required PPE items? - answer 1. Steel-toed shoes
2. Hearing protection
3. safety vests (high visibility)
Fill in the blanks:
___ hands, ___ bag
A. One, one
B. One, two
C. Two, two
D. Two, one - answer D. Two, one
, T/F: You should twist and/or turn while lifting or lowering materials? -
answer False
T/F: Ramp personnel are expected to work in ALL weather conditions as
long as the weather is not considered severe or threatening? - answer
True
What are warning signs that severe weather may be approaching? -
answer - Sudden wind gusts
- Sudden temperature drop
- Thunder
- Dark clouds
T/F: It is suggested to seek shelter under an aircraft or in an open
vehical/tug. - answer False
T/F: As heat increases, your body temperature and heart rate may rise
without notice. - answer True
What are symptoms of heat exhaustion? - answer - Headache - Loss of
appetite
- Heavy sweating - Hyperventilation
- Intense thirst - Tingling in hands or feet
- Dizziness - Anxiety
- Fatigue - Moist clammy hands
- Nausea - Impaired judgement
- Loss of coordination
T/F: Thirst IS an accurate indicator of the body's need for hydration. -
answer False
What is the Aircraft Lead-in-Line? - answer Yellow line used to properly
position the aircraft at the gate.
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